Great ship but service needs some work
Norwegian Dawn Cruise Review to Bermuda
Sail Date: June 09, 2007
Ship: Norwegian Dawn
Cabin Type: Inside
Traveled As: Family (older children)
Reviewed: 7 years ago
Review SummaryThe overall idea of "Free Style Cruising" is a good one, but the execution was lacking. I think that with a more experienced and perhaps better trained crew, it could be done very well. The ship itself was modern, very clean and one of the smoothest ships we've ever been on. We loved the itinerary, just the right combination of port calls and sea days. Overall the cruise was enjoyable and relaxing, but nothing that would make us choose NCL over other cruise lines we've sailed on.
Ports of Call
Pros: The ship had just come out of dry dock and was in fantastic condition. Also the number and diversity of the restaurants was very good.
Cons: The overall level of staff service was not up to par with some of the other cruise lines we've sailed with.