Will not sail on this ship again

Norwegian Breakaway Cruise Review to Caribbean - Western

Plane2paradise

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 4

Overall rating:

3.1 out of 5

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: March 26, 2023

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 9180

Traveled as: Couple

Reviewed: 2 months ago

Review summary

I love NCL and I’m a platinum member. I’ve sailed on the Breakaway before but this was the worst experience I’ve ever had. They need to stop the sailings on this ship so they can revamp her. They have bed bugs and the toilet system Needs to be fixed.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Ship was crowded and we had to wait to eat

Onboard Activities

1 out of 5

Mediocre entertainment and the couldn’t keep minors out of adult areas

Entertainment

1 out of 5

The entertainment was not pleasing for all audiences. It only catered to a certain demographic

Service and Staff

2 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

This cabin had bed bugs!!!! I’ve read about the ship having bed bugs and I came with spray but the spray wore off towards the end of the cruise. I got bitten terribly!! The toilets stopped working many times throughout our journey on the entire floor. This caused backups and terrible smells throughout the entire ship.