Disappointed

Item: Norwegian Breakaway
Rating: 3.6
Author: KathleenLee

Norwegian Breakaway Cruise Review to Caribbean - Western

KathleenLee

Contributor Level: Second Mate

95 Days Till Next Cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 4

Overall rating:

3.6 out of 5

5 Night Caribbean: Cozumel & Costa Maya (New Orleans Roundtrip)

Sail date: December 12, 2023

Ship: Norwegian Breakaway

Cabin number: 5100

Traveled as: Large Group

Reviewed: 5 months ago

Review summary

Would not cruise on this ship and port again. The wait staff needs to be more attentive.

Embarkation

1 out of 5

The link for embarkation was crowed and slow as this was only the second embarkation the ship had made in New Orleans. The line began to get very crowed as we neared the escalators. At the top of the escalators the people were not able to move. Those coming up the escalators crashed into those on the upper level. It was very very scary and dangerous. We hid behind Pilar in order to protect ourselves from the crowd crashing into each other. Someone was finally able to push the emergency power source and shut off the escalators. No one working there came to check how we were doing.