Norwegian was not fully staffed for this cruise, bartenders over worked and wait times really long everywhere. Bars not stocked with enough product to serve the amount of passengers. Staff did a great job trying to accommodate passengers but needed more staffing to handle the amount of people.
Embarkation
4 out of 5
No issues with the boarding process, went smoothly and rather fast.
Ship experiences
Food and Dining
5 out of 5
Food on cruise was very good from the buffet to the restaurants.
Onboard Activities
3 out of 5
Water slides were great, pool was busy but a good time. One thing I had a problem with was no one telling children the hot tubs are not their personal swimming pools.
Entertainment
5 out of 5
Syd Normans was fun good shows, dueling piano bar was great.
Children's Programs
Didn’t bring kids.
Service and Staff
4 out of 5
Staff at all restaurants and shops were very good especially the Ocean bar restaurant.
Ship Quality
4 out of 5
Cabin / Stateroom
4 out of 5
Cabin was what you’d expect from a cruise, we had a balcony which is nice to open and hear the ocean. Bed wasn’t the best but for a week it was fine.
Ship tip
Double check all reservations you have made, most cruises are going to be full so be patient.
Nice area when you get off ship for shopping and swimming but going into Costa Maya it is not very modern, lots of locals trying to get your money. If you can rent a golf cart and drive around. We had a blast doing this.
We just stayed at Harvest Caye and it was fun, lots of activities for everyone and shopping. Only bad thing is ship’s packages (drinks and food) don’t transfer to island.
Appreciate your detailed feedback. The hot tub guidelines (rules) are rarely enforced on normal sailings. Spring Break a blind eye is turned on them. Glad you still managed to enjoy your cruise.
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