Will Never Sail Norwegian Again

The 2 special shows - "Burn the Floor" and "Six" were the 2 huge standouts on this cruise. No matter how bad other things were, NCL delivered on it but I'd rather have mediocre shows and an overall awesome time; however, I have to give them credit for these shows

Were told endlessly how prior week they had 2500 ppl and the week we went we hit 4000. I don't blame the staff and it was obvious many were new, but I do fault NCL for not staffing a cruise appropriately enough to be fair not just to their customers but also their staff. Savor - had 2 horrible experiences there. Like, we never went back and refused to go back the entire trip. Taste - better experience but almost everywhere on the ship from the bars to the restaurants except the specialty dining, you could tell that the waiters, staff, etc. just wanted to be anywhere else but where they were. Had so many extremely rude instances of treatment that we were truly shocked. We had a group of 15, with about 8 cabins and have traveled Carnival usually and also Royal Carribean. By Day 2 on this trip things were so bad, almost the entire group were leaning towards never sailing NCL again. By the end, we all vowed never to sail NCL again. It is not by mistakes and issues or lack thereof that make me determine loyalty to a company, it is how they handle issues, setbacks, etc. Our room steward was friendly but service, and I tried not to ask for much, was mediocre at best. I'm glad we were one door down in his section as the rest of our group didn't have a friendly steward, which was fine, but he had many challenges. Talking to Guest Services didn't help, talking to Shore Excursion about why they sold "Save a Turtle" as a shore excursion as 'turtle hatching season" in August to October so LATE November, there were only 2 nests 'technically' marked that had already been gone through. It was supposed to be 3 hours of 'saving turtles'. If there had been some sort of disclaimer, that would have been fine too but even the tour operator (THROUGH NCL) seemed surprised to have an excursion so late in the season. We spent 45 mins on the 'beach' with turtle team and then were taken 30 mins down the road to spend our remaining 2 hours in a low end/dive place hawking souvenirs, drinks and food. The vendors were the super super pushy type. I tried to just hide behind a column. I didn't sign up to go 'shopping' on this excursion. Also, the almost ankle length sewage in the bathroom made it hard to get changed into clothes without sand.

Shockingly smaller than Carnival which caused challenges to all of us. Most of the group had balcony rooms. Room was very inefficiently laid out, older design, older decor but would have been simply happy to have a room like the Carnival ship we had been on which was also WAY cheaper