Will not sail with NCL again

Item: Norwegian Breakaway
Rating: 3.2
Author: madhatters

Norwegian Breakaway Cruise Review to Caribbean - Western

madhatters

Contributor Level: Purser

31 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 9

Overall rating:

3.2 out of 5

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: April 03, 2022

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 9222

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We have sailed 44 times and will not sail on NCL again. Service was poor, lots of extra charges and they seem to be trying to funnel dining to specialty restaurants or the buffet.

Embarkation

3 out of 5

Slow and lots of sitting and waiting

Ship experiences

Food and Dining

1 out of 5

Service was awful in main dining room - Slow, inaccurate and even served melted ice cream. Specialty restaurants were good but nothing special. Buffet was better most ship buffets.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

stage shows were excellent. Musicians and there performers were fair.

Children's Programs

Did not have children with us.

Service and Staff

1 out of 5

Never met or knew the name of our room steward until he left note on last day with his name. Waiters in main dining room were slow, inaccurate and did nothing extra.

Ship Quality

5 out of 5

Ship is beautiful and well laid out.

Cabin / Stateroom

4 out of 5

Balcony was really small - barely room for 2 small chairs and table. Cabin had lots of storage space but no drawers.