Disappointing

Norwegian Breakaway Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.8 out of 5
Verified Review
Norwegian Breakaway

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: February 08, 2020

Ship: Norwegian Breakaway

Cabin type: Suite

Cabin number: 14772

Traveled as: Couple

Reviewed: 7 months ago

Review summary

The good points were: coffee pots in room, plenty of tables at the buffet, entertainment was very professional, diverse. Mystic Magic band was outstanding.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5
Food served cold at dinner, not very tasty and the service was ridiculously slow. Two evenings we left without ordering dessert after waiting a half an hour each time for the dessert menus. Ordered ribeye at Cagney’s Steakhouse, received a New York Strip, cold and tasteless. After waiting so long, I would not order another. The offer for a deluxe drink package was not used the first two days as there were only a few bars open and people were standing at them 3 deep and a wait staff was nonexistent. The staff at the buffet was strictly for bussing tables. They didn’t even refill a coffee cup.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

2 out of 5
Room steward was adequate. Other service wasn’t really readily available.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Stay out of the casino. They “bank” your money without your requesting it and then charge you to get it back.

Ports of call

Port Canaveral, Florida

5 out of 5
Easy to get to and get around

Tortola, British Virgin Islands

5 out of 5
Very nice island, had an interesting tour.

San Juan, Puerto Rico

5 out of 5
Always one of our favorites.

Disembarkation

1 out of 5
Turned nearly everyone loose at the same time, causing along time to stand in lines and inability to get an elevator. I assume this was to get everyone out of there rooms and the public areas where we could have remained seated comfortably. Norwegian should really study Royal Caribbean’s Oasis to see how a huge amount of people disembark orderly and comfortably.
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