Disapointing, Rude concierge, too many un supervised small kid's.

Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

3.2 out of 5
Verified Review
Norwegian Breakaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: April 28, 2019

Ship: Norwegian Breakaway

Cabin type: Suite

Cabin number: 11308

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Rude concierge & too many un supervised small kid's, had to up grade to make the best of it. having cruised with Carnival once , Royal Caribbean 2 times & Celebrity a few times. will not be going back on a Norwegian cruise again. Ship is nothing special. free style cruising means you are free to up grade, I now call them NO Rwegian.

Embarkation

2 out of 5
slow & nothing really special about being a Haven guest.

Ship experiences

Food and Dining

3 out of 5
Haven bartenders were very nice, had to upgrade to do anything else & were not told, Again rude un helpful concierge.

The Haven Restaurant

4 out of 5

Saved our Cruise, good service. a few loud guest's however.

The Haven Lounge

3 out of 5

Bartender's very good , should not allow Kid's at the bar.

Ocean Blue by Geoffrey Zakarian

4 out of 5

Good but had to upgrade to go there

Onboard Activities

3 out of 5
Gym & spa were nice enough, good experience with the spa, had to upgrade to the thermal spa to use a pool, too many small running & jumping kid's in the haven small pool area.

The Haven Private Sundeck

1 out of 5

Way tooo many small un supervised kid's, Adult's can't use hot tub's or small pool, Kid's running & jumping non stop.

Spa Salt Room

5 out of 5

Very cool but again had to upgrade to use it.

Photo Gallery

4 out of 5

Packages very expensive compared to other cruise lines.

Entertainment

Too crowded

Children's Programs

Did not travel with kid's

Service and Staff

2 out of 5
Rude concierge, Haven bartender's were very nice.

Ship Quality

3 out of 5
Nothing special. Celebrity cruise lines are way better.

Cabin / Stateroom

5 out of 5
Very nice except for loud & rude neighbor's hanging over partition to look at us & our balcony.

Ship tip

lot's of walking & not enough working elevator's for 4000+ guest's

Ports of call

Miami, Florida

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5
Took a private tour of the Island not booked with the ship.

Harvest Caye, Belize

2 out of 5
It's expensive to do anything & it's a made up Island.

Costa Maya (Mahahual), Mexico

4 out of 5
Very windy & rained so most water activities were cancelled, did a little shopping.

Cozumel, Mexico

4 out of 5
Diving or snorkeling very nice Book off the ship.

Disembarkation

2 out of 5
Nothing special as a Haven guest. except for being able to wait in Haven area.
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