Cruise

Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 46

Overall rating:

4 out of 5
Verified Review
Norwegian Breakaway

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: November 18, 2018

Ship: Norwegian Breakaway

Cabin type: Inside

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

The poorest of my seven cruises for reasons noted above. I have sailed on Carnival, Royal Caribbean, and previously on Norwegian. The video game room and associated cost plus the extra pay for shows left a bad taste in my mouth. Staff were unable to correct the associated problems even though they were informed the charges were made by an underage special needs child.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5
Most of these were great but were shut down a large portion of the time due to weather or travel. The biggest disappointment had to do with video games and video rooms. These were open at all hours for all kids. The charge is $2 per video game and they last for minutes. There was little or no supervision. My ten year old child had his card taken by older kids who used it to run up a substantial bill. When he informed the officer, they simply took the card back but did nothing about the charges. There is no max amounts and, if your like me, you assume from past cruises that the charge card can only be used for soda, etc and has a max amount of $50.

Entertainment

2 out of 5
The main shows required additional charges of over 30 per person. I have been on seven cruises and not experienced this. The charged show took up center stage so nothing else was available for family during this time.

Children's Programs

5 out of 5
These guys were awesome. My children loved to go to the kids clubs.

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Do not allow you child to have their own card and have them stay out of the video area.

Ports of call

New Orleans, Louisiana

5 out of 5

Cozumel, Mexico

5 out of 5

Belize City, Belize

5 out of 5

Harvest Caye, Belize

5 out of 5
This area is beautiful and free beaches make a fun day for the family.

Costa Maya (Mahahual), Mexico

4 out of 5

Disembarkation

4 out of 5
Pretty simple procedure but there was long lines and people in the back of the ship used the elevators there and then cut in front of people standing in line for 15 minutes.
Was this review helpful? 46

7 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

MrMeeseeks    5 years ago

Main show is free. If your child is special needs and under age, put a freeze on spending on their card. That is unfortunate about your kids card being used by others. Not the cruiseline’s fault the card was taken though, they aren’t obligated to do anything since it’s something that is frequently lied about. Also, nobody can help the weather, not sure why you are upset about that.

BigEasyCC    5 years ago

It's sad to hear you've gone away with such a poor opinion of the Breakaway. Not everyone's cup of tea I suppose. Going on such a large ship has its drawbacks but also has many features not found on smaller ships. The only pay show on the ship is Cirque Dreams which at $12 per person is a bargain for a wonderful show.

pauldunne    5 years ago

never been charged for attending the shows in the theater on my 9 cruises 🙄

SmurfMN    5 years ago

We are gonna board in an hour and I am so exited

esm54687    5 years ago

What were the "charged" shows in the main theater? There's the Cirque show in the Spiegel Tent that has an upcharge because it includes dinner but I'm not familiar for the main theater charge..... with all due respect, you've cruised enough so if you're like me, you assume that a frequent cruiser will always confirm the card charging policy before handing it to a 10 year old with special needs who you left unattended and unsupervised in a video game room. It's more likely he ran up the charges and because you weren't there to supervise it was super easy to blame the anonymous older kids.

cruiserssandr    5 years ago

Why wasn't your child's card restricted? Most people wouldn't give any kid free reins with their card

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