Cruise should have been excellent but it wasn't. the excursions on port canaveral were cancelled; we did not sop at great stirrup and we did not get compensated at all. the onboard cruise specialist was not helpful and seemed very bored at doing his job

Norwegian Breakaway Cruise Review to Caribbean - Bahamas

tdbohan

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 18

Overall rating:

3.3 out of 5

Verified Review

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: March 18, 2018

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 9740

Traveled as: Couple

Reviewed: 6 years ago

Review summary

I am not sure if my husband and I would sail again on ncl as the cruise consultant should have been much more helpful. we should have been compensated for the ship excursions being cancelled and not being able to go the private island.

Embarkation

5 out of 5

it was excellent

Ship experiences

Food and Dining

3 out of 5

the beverages were excellent. Cagney's restaurant was deplorable; my porterhouse steak had so much grizzle on it. we got the wrong vegetables and our baked potato came at the end of our dinner. the beverages at cagney's never came to our table. the restaurant was much better three years ago

Onboard Activities

3 out of 5

they were okay but the children and passengers should have received some sort of gift in the atrium room; even it was a Frisbee or bottle of wine. nothing was given out.

Entertainment

5 out of 5

great complimentary shows

Service and Staff

4 out of 5

beverage service was great; we had to wait too long at O'sheehan's bar. our room steward was nowhere to be found.

Ship Quality

5 out of 5

excellent

Cabin / Stateroom

3 out of 5

we could not locate our room steward. our rooms were cleaned very well. I believe our steward had too many cabins to take care of and we were at the very last of his rooms to be cleaned.

Ship tip

I am disappointed with the way the cruise consultant conducted himself. I wanted to book a future cruise but he was not helpful. he could not be bothered. it is my understanding that if I put down a deposit I could have received some onboard credits. he did not even mention it.

Thumbs up