Hurricane Port replacement not Equivalent

Norwegian Breakaway Cruise Review to Caribbean

MarlonMaine

Contributor Level: Purser

Cruises: 2-3 cruises

Reviews: 2

Helpful Votes: 53

Overall rating:

2.7 out of 5

Verified Review

Eastern Caribbean - New York

Sail date: December 03, 2017

Ship: Norwegian Breakaway

Cabin type: Suite

Cabin number: 8718

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We know the cruise industry had to jump to replace the destinations that were effected by the hurricanes but offering ports that were not equivalent to ones booked without offering compensation is just wrong! We booked with BJ’s and they did step up and helped the best they could and we will book with them again. Think about Trip Insurance it could make your travel less stressful. I think Norwegian could have offered better Destinations or Compensation for these non equivalent offerings. Then again if I purchased insurance I would not have had to go on this vacation. Read the Fine Print

Embarkation

4 out of 5

All embarking was smooth

Ship experiences

Food and Dining

3 out of 5

Specialty Restaurants give the 4+ Stars... the buffets and free Restaurants 2 Stars Manhattan Room, very poor service time on getting food 1-1/2 hours and food was so so.

Onboard Activities

3 out of 5

More shows should be offered for a 12 day cruise

Entertainment

3 out of 5

The shows we went to were Good

Children's Programs

No children

Service and Staff

4 out of 5

Very polite and accommodating staff

Ship Quality

5 out of 5

Some items like doors and windows and decks are showing wear

Cabin / Stateroom

3 out of 5

Would not get this cabin location again a long walk to most everything and the Ship wave spray didn’t allow use of it as much as we had with a cabin to the rear of the ship

Ship tip

Read all the fine print, google the type cabins don’t pay extra for just a larger balcony or larger bathroom we don’t think it’s worth it

Thumbs up

Ports of call

New York, New York

3 out of 5

San Juan, Puerto Rico

1 out of 5

Hurricane Devistation we went to Port Canaveral in stead this should not be considered a destination Port it’s horrible no time for anything

Thumbs Up 0

Roadtown

1 out of 5

Hurricane Devestation we went to Great Stirup Cay in stead this was not Equivalent Port replacement

Thumbs Up 0

Philipsburg, St. Maarten

1 out of 5

Hurricane Devestation we went to Nassau in stead this was not Equivalent Port replacement

Thumbs Up 1

St. John's, Antigua

1 out of 5

Hurricane Devestation we went to Costa Maya but got redirected to Cozumel in stead, this is a Equivalent Port replacement

Thumbs Up 0

Basseterre, St. Kitts

1 out of 5

Hurricane Devestation we went to Grand Cayman this is an Equivalent Port replacement Instead of taking us to Tortola Hurricane Devestated Our last stop was Ocho Rio Jamaica OMGosh WHAT A DIRTY PLACE never go there again!

Thumbs Up 1

Disembarkation

4 out of 5

All disembarkations went well

15 Comments

Gwbigdog 1 year ago

Thanks for sharing your cruise with us.

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Cruises4life 6 years ago

Cruise lines don’t have to compensate u for an itinerary change and it’s in the contract that I signed before the cruise

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brat81978 6 years ago

Unfortunately honeydogs2 that’s a chance anyone takes when booking a cruise, or any vacation really. I always book a vacation to go to the beach, go shopping and hang out, but I do so many months in advance. Idk if the weather will cooperate but I hope for the best and if it doesn’t work out, I adjust my plans and go with the flow. Either way, I’m on vacation and hanging out with the family. I understand the frustration of bad weather and not seeing the ports you wanted to see, really...I do, but try to find the silver lining. Time away from work, daily responsibilities etc, time with friends or family. I’m sure there was SOME good in the trip. Focus on the good, not the bad!

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CruiseDrew74 6 years ago

Honeydogs2. Learn to make the best of things, you'll learn to love life and what it has too offer so much more.

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honeydogs2 6 years ago

Why do you care so much and how do you know how I feel I had to wait 10 years to go on another cruise the weather and ports sucked and blew a lot of money so yes it keeps me up at night.

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funboomer47 6 years ago

Honeydogs2...grow up and put your big girl pants on!! That is ridiculous that you can't sleep due to itinerary change. You still had a cruise and food, drink, entertainment and fun.

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honeydogs2 6 years ago

I am with you all the way I purchased insurance it didn't do me anygood i am so dissapointed. I still can't sleep over the fact we had to go to those intineraries I have to save up for a cruise and to have these memories is devastating.

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brat81978 6 years ago

Most insurance doesn’t cover port changes or cancellations based on port changes so having insurance prob wouldn’t have helped you anyway. Just enjoy the fact that you were on vacation and make the best of it. I get the frustration but unfortunately that’s the chance you take sailing to the Caribbean esp right after or during Hurricane season.

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BillTeg 6 years ago

PS What compensation should be offered if you went on the cruise? That's puzzling to me.

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BillTeg 6 years ago

I meant "appreciate the logistics..."

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BillTeg 6 years ago

My cruise destinations have been completely changed due to the hurricanes. I'm sad to miss The Virgin islands because I used to live there but I understand the reasons behind the changes and resist the logistics all of the cruise lines went through to restructure their cruises. Personally, just being on a ship in the Caribbean is bake enough. I believe NCL and all the cruise lines are doing their best to provide us with relaxing trips. They are in no way responsible for the storms. You are correct in that downshift the money did a cruise without getting insurance is foolish unless you can afford losing your money or being so disappointed. Life lesson learned, I hope.

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CruiseDrew74 6 years ago

Read your cruise contract. Cruise lines can replace a port for any reason and no compensation. You agreed to that contract the day you made your deposit.

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rlongo5899 6 years ago

We got great replacement islands for ours. I almost feel bad that we aren't still going to a few of the ones hit but will plan something to those islands at a later date.

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41pearl 6 years ago

Some people are never happy

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funboomer47 6 years ago

The cruiselines did the best they could for replacement ports. Think about all the ships in the Caribbean and the logistics of moving all of them around to other ports. They can't all go to the same places at the same time. You are whining about the ports you went to. Stop your whining and think of the hardships that all those islands are going through. Don't cruise if you are just going to complain because some of the islands are not spik and span. They face a much harder life than you do. Beyond the dirt are beautiful islands and beautiful people.

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