Terrible Cruise - Terrible Time - Terrible Vacation

Norwegian Breakaway Cruise Review to Bermuda

BKHobson

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 51

Overall rating:

2.2 out of 5

Verified Review

7 Night Bermuda (New York Roundtrip)

Sail date: August 20, 2017

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 14126

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We had a terrible time! Worst cruise we could have picked! We could barely understand the cruise director “Dan-Dan” We understand that he had an accent, but when he talked over the PA system you could barely understand what he was saying. The hostess working at the Le Bistro restaurant was just rude to us. When we asked if we could speak to someone else, she told us no, she was the one in charge. We had an issue with our dining plan when we showed up for our reservation time. We told her we would go to service desk and be right back. It was a night in port, the restaurant was empty. She was mad at us because we came back 10 minutes after our assigned time. And then even questioned if we had fixed and payed for our dinner. The Garden Café buffet was horrible. Children running everywhere, putting their hands into food, spilling food, tasting food and putting it back into buffet. Most of the hot food was cold. This was both at breakfast and lunch. We purchased a special room so we would have access to the Thermal spa. We wanted a space for quiet, peaceful time. It was always noisy, people having loud conversations. So many people were in there that there were never enough hot bed chairs, or even lounge chairs available for use. We wasted our money on this. Was not relaxing at all. We were never able to even get into a pool. It was so small, and every day it was packed like sardines. And then the children’s pool broke down and the main pool got worse. A 7 day cruise and not once in the pool, how bad is that. The smoking on the ship was terrible. I understand given them areas, but people were smoking where they wanted. And why would we want to use the casino, it reeked. We tried dealing with Guest Services. Every time we did they said that they could do nothing for us. We have no control over that was normally their answer. And if we asked for a manager, they told us no one was available. This was the worst money we have ever spent. You need to work long and hard at making serious changes to your procedures.

Embarkation

2 out of 5

Ship experiences

Food and Dining

1 out of 5

Bad overall - Hostesses were rude - Food was cold - Buffet was bad, kids playing in food - Cagney Steak was the only good restaurant

Onboard Activities

1 out of 5

Pool was overcrowded and dirty or broken and closed, cigarette smoke everywhere

Entertainment

2 out of 5

Children's Programs

No Kids

Service and Staff

2 out of 5

Except for our Butler/Steward , Jericho - He was Awesome!

Ship Quality

1 out of 5

Not cleaned well, old furnishings, deck chairs frayed and torn, trash or dirty dishes cups left laying around

Cabin / Stateroom

4 out of 5

Cleaned well and maintained perfectly by our Butler/Steward Jericho

Ship tip

Avoid it!

Thumbs up

Ports of call

New York, New York

3 out of 5

Royal Naval Dockyard, West End, Bermuda

3 out of 5

Not much to do there - Go on an excursion to enjoy Bermuda

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Disembarkation

2 out of 5

28 Comments

Blondy 7 years ago

This will be our second time on the Breakaway in 3 days!!! Love it,people except one were soooo nice. And that one person was a cruiser also, I guess she thought she was funny. So sorry you didn't have a good time I wonder why? You have to go with a positive attitude, you are on vacation!😔😔😔😔😔👧🏼👍🏼🛳❤️

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captanang 7 years ago

wtf

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whatever44 7 years ago

u really need a life. glad u left mommies basement. it a cruise site and u guys are talking about second hand smoke

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davidandbabycakes 7 years ago

So you telling me "Try some punctuation " as a remark isn't being snarky? Your opinion isn't the facts, and mine might not be either, but I wasn't rude to you. Your snarky remark is what got it started in this direction. Look in the mirror before you try to judge me. Especially considering your the one who took the conversation in this direction as a reply to my previous post

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HalfHand 7 years ago

Actually we would get along great, I'm a real friendly person. The way it sounds though I'll never convince you of anything because you really don't want to change your views or keep an open mind. I once believed as you, but new studies are done all the time, scientific opinions change and adapt as new information becomes available. I made a simple statement of fact, it isn't a fact that holds with your world view though so you assume it must be wrong. To be absolute clear though I'm not implying people should smoke, I simply replied to a snarky comment made by someone other than you, and your SJW persona came crashing to the for front. I'm not angry with you, I pity your closed view of the world. My apologies for invading your "Safe Space"

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davidandbabycakes 7 years ago

Everyone is entitled to their own opinion. It's your arrogance I can't stand

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davidandbabycakes 7 years ago

Actually it does increases the odds. Do you live in New York? I would love to have a conversation in person about this with you. I can tell we'd get along great.

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HalfHand 7 years ago

Try some punctuation. Being around smokers does nothing to change the odds for or against. You could literally live in a bubble and have the same odds of getting cancer as if you didn't.

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davidandbabycakes 7 years ago

@HalfHand: So me not being a smoker why do my odds have to move towards that like I have nothing against anyone who smokes that's your choice you have free will, but the only thing that bothers me is when I have to be exposed to it because guess what now I'm being unwillingly being a smoker and I think it's unfair you know. That's like someone who doesn't drink because they think it'll hurt their liver and the odds are 50/50 even for drinkers but drinking does move it in that direction it's the same thing if someone were to force them every time they had a drink to have a drink as well it's unwilling exposure to something you don't want to drink eat inhale etc I hope that makes sense for everyone that keeps going back and forth also hope this doesn't offend anyone

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HalfHand 7 years ago

Here's some food for thought for you tkate, there have been multiple studies done and over all getting cancer or not is pretty much a coin toss, smoker or not. If you lose that coin toss, being a smoker only moves the odds towards what type.

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tkate 7 years ago

@Hottwinky.gmail.com- you mean one side for lung cancer and the other side cancer free ? Sounds good to me.. should get used to that 15x15 box

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Cruzeing74 7 years ago

I never had a bad cruise on the Breakaway and it's my fifth time going this Sunday so don't anyone be discouraged by this review.The cruise director Dan is excellent the staff is great and the bartenders are top notch.Cash goes a long way tip the bartenders and you never wait.Everyone Enjoy yourselves see you onboard 🌴😎🍺

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whatever44 7 years ago

Dan Dan is great. I think u should stay in your backyard.

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JanetF 7 years ago

When I cruised on the breakaway I was in the Haven and I have to say it was absolutely fabulous I can't wait for our next haven experience when we go on the escape next year

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JanetF 7 years ago

Wow they say when you have a problem with everyone you are the problem I've been on the ship Dan Dan is awesome it sounds like you have a complaint about every aspect of your vacation cruising obviously isn't for you

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Vijship 7 years ago

We had a great time can't find anything bad to say.

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perez77923 7 years ago

✋😎🚬

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davidandbabycakes 7 years ago

You are absolutely right you did lay out just as much the difference is when you pay for your cigarettes I get second hand smoke for free 😒

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captanang 7 years ago

so glad you got laid. I will try to make you proud next week

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hottwinky 7 years ago

We laid just as much as everyone else

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hottwinky 7 years ago

Smokers on that ship Get only a god damn 15x15 enclosed box. We should have one side all smoking and the other side non smoking

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breakaway11 7 years ago

There are 4500 ppl on that ship its going to have smokers on it I don't smoke it doesn't bother me as for the people yes again there are many people but your on a ship with other people make friends jump in chill out have fun but to me it sounds like you needed a penthouse suite to muckedy muck for me I'm glad I wasn't on the same time as you

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phil20261014 7 years ago

Some ppl like a perfect vacation so you can take vacation by your self will be made u happys

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alioop 7 years ago

Goodness gracious! What a review ! I doubt buckingham palace would've been good enough ...sheesh

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taacman 7 years ago

Other then that what were you really unhappy about

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davidandbabycakes 7 years ago

I'm on this ship right now it's a beautiful ship everyone is having fun so far it's been a great experience for us the only flaw I could think of is that a few of the floors like 6, 7, and 8 do smell like cigarettes so we just avoid it cause I'm asthmatic but other than that it's a great time

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HalfHand 7 years ago

Glad you won't be back, would hate to have your bad attitude trying to ruin our cruise.

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captanang 7 years ago

oh my god I've been on this ship six times had nothing close to this ever happened to me I was at others consider this a one percenter and discounted from your thinking about how great this cruise is

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Very Good (4/5) Bermuda Cruise on Breakaway