Loved that we stayed at Bermuda 2 1/2 days, (we actually left earlier that the itinerary states) & overall the cruise was good. We are use to Royal Caribbean's cruises so loved the freestyle concept too.
Embarkation
4 out of 5
I needed special assistance via wheel chair so we were able to bypass the long line, so it went pretty quick for us. However, we found out from another passenger that they should've asked if we would like to upgrade to "the Vibe" category??? I guess they had a nicer sundeck & bar area???
Ship experiences
Food and Dining
4 out of 5
The Buffet was laid out in a weird way & we didn't like the food there, but the other restaurants were great.
Onboard Activities
2 out of 5
So this is where it was bad - unless your a kid or love rock climbing. The pool was the smallest pool we've ever seen on a ship this size. In fact it was smaller than our neighborhood pool & about the size of my brother-N-laws back yard pool. The only time we could even get in it was when we were at port in Bermuda & our excursion didn't leave until the afternoon.
If you're going to have a pool for 3-4,000 people you might want more than 1 (unless you pay an upgrade to use the Haven's pool) or at least a bigger one.
Entertainment
4 out of 5
Service and Staff
4 out of 5
Everyone, except guest services were great. We had a terrible time with guest services, in fact there was NO service. 1. We purchased transfers & the guy who took us to the ship didn't know what he was doing plus he tried to get us to pay for it again even though we showed him the vouchers. When I explained this to guest services the guy seem unconcerned & in a hurry to get to the next person in line.
2. Because we purchased transfers, we had to be one of the 1st groups to disembark, even though we explained that we had a late flight a would rather get off later. We were told they only had 1 shuttle, which I explained that I found that hard to believe.
Because we purchased transfers, we had to be one of the 1st groups to disembark, even though we explained that we had a late flight a would rather get off later. We were told they only had 1 shuttle, which I explained that I found that hard to believe.
Again, I had special assistance via wheel chair so it went pretty quick sense we could bypass the lines.
OK.... NCL.com has the Breakaway always leaving at 3pm. . maybe your itinerary was different (but even ShipMate has your history and the ship leaving at 3pm).... no big deal just curious when you said you left early
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