Breakaway service is not there strong point

Norwegian Breakaway Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 13

Overall rating:

1 out of 5
Verified Review
Norwegian Breakaway

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: December 11, 2016

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 12264

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

I found the service to be slow and impersonal throughout the ship, and when I said something to the head waiter at dinner Alli got was a waitress with an attitude and worse service. The ship seems understaffed for the peo on board and the service suffers. The seats in the theatre are horrible and most of the acts throughout the ship are second rate at best the circus and rock of ages were great but the seating in the theatre made it hard to get thru rock. We have been on the Gem before it's a much nicer ship and staff experience and everyone we meet said the same thing  we had fun at the Bahamas but overall very disappointed in the Breakaway

Ship experiences

Food and Dining

1 out of 5
It took 1.5to 2 hours to get any sit down meal

Onboard Activities

3 out of 5

Entertainment

Need to work on lounge acts dulling pianos was the worst

Service and Staff

3 out of 5
Some were very nice but most were so overwhelmed didn't seem to care

Ship Quality

3 out of 5
Not laid out well for such a big ship everything is crowded together

Cabin / Stateroom

3 out of 5
Could have been cleaner

Ship tip

Don't bother go on the Gem

Ports of call

Port Canaveral, Florida

1 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5

Nassau, Bahamas

5 out of 5
Was this review helpful? 13

1 Comment

Gwbigdog    2 years ago

Thanks for sharing your cruise.

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