Mixed reviews on Breakaway Cruise experience

Item: Norwegian Breakaway
Rating: 3
Author: judyjewlz

Norwegian Breakaway Cruise Review to Bermuda

judyjewlz

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 13

Overall rating:

3 out of 5

Verified Review

Sail date: June 19, 2016

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 14840

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Service from staff was outstanding in all aspects. Waiters, Bartenders and cabin stewards all went out of their way to be accomadating. Food at all areas was very good except for LaCucina which was disappointing as was entertainment with the following exceptions: Burn the flloor dancers, Donna V vocalist who appeared on the last night and Arvin who performed in the atrium were all outstanding. Main show "Rock of Ages" was vulgar and inappropriate for cruise venue. Also, although we had the upgraded dining package, we were told there was an additional "up" charge for the Ocean Blue restaurant. We were not informed of this when we booked our dining reservation or by our travel agent prior to sailing. Consequently, we will not be sailing with Norwegian in the future!!!!

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Roger our cabin stewart was great

Ship tip

cancel there are too many other cruise choices that are overall superior to this one

Thumbs up

Ports of call

New York, New York

3 out of 5

Royal Naval Dockyard, West End, Bermuda

5 out of 5

7 Comments

Gwbigdog 1 year ago

Thanks for sharing your cruise.

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esm54687 8 years ago

I think you should also get rid of your TA for not explaining things to you..... poor poor job on their part

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Lovecruisingwithmyhubby 8 years ago

You complained about 2 things and will not cruise with NCL again. Wow!

Thumbs Up 1

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brat81978 8 years ago

I wound up booking direct due to needing to shuffle my reservations around and the agent told me about the upcharge. It is on the website though so not really NCL's fault if ppl don't read the info provided. 😕

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kream36 8 years ago

Brat.....you are correct! I find that probably 90% of the people who complain they didn't know about a charge or feel that were slighted by the cruise line just didn't read the information. When it comes to fees and charges, the cruise lines are very upfront

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brat81978 8 years ago

Also if you looked into it more it clearly states in the terms and conditions of the dining plan that there is a $15 upcharge for Ocean Blue and about $11 for the cirque dinner show. It also says the seafood extravaganza is not included at Ocean Blue.

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kream36 8 years ago

They are very specific that Rock of Ages has adult content, but seriously, it's PG-13 at best. If you think that is vulgar, you need to lighten up a little. You cannot blame NCL for information your travel agent didn't tell you.

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Other reviews of this sailing

Great Experience

Best cruise yet!

Service not as good as in the past