So Disappointed

Norwegian Breakaway Cruise Review to Bermuda

Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 13

Overall Rating:

1 out of 5
Verified Review

Sail Date: May 01, 2016
Ship: Norwegian Breakaway
Cabin Type: Suite
Cabin Number: 10192
Traveled As: Couple
Reviewed: 2 years ago

May 1-8 on NCL Breakaway was a nightmare from beginning to end. Took a very long time to get boarding instructions, while waiting in line like cattle. Mini Suite was very small bed was on top on closet, and you had to walk sideways to pass front of bed. Room was run down and stained. Couldn't hear any announcements in our room. Food was equally horrific. On many nights we couldn't eat dinner. Things were so bad even the chef sent us a plate of fruit and chocolates. Although the thought was appreciated, the fruit was unedible. The buffet on deck 15 although plentiful, also not very tasty. Food was cold and they ran out of cups, coffee,and the soft serve usually wasn't working. The only two meals that were good were the French and Japanese. Debarkment was also a nightmare. We stood in line for hours, even though we showed up on our chosen time.  In case you care our room was 10192. First time on vacation we were so happy to be home.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Way too small and old. See comments

Ship Tip

Get a refund

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