Stay with the smaller ships

Norwegian Breakaway Cruise Review to Caribbean - Bahamas

Experience: 4-6 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

2 out of 5
Verified Review
7 Night Bahamas & Florida (New York Roundtrip)
Sail Date: February 28, 2016
Ship: Norwegian Breakaway
Cabin Type: Balcony
Cabin Number: 14822
Traveled As: Singles/Friends
Reviewed: 2 years ago

The Norwegian Breakaway does not have the staff to accommodate so many people. We were offered the FREE drink package which wasn't free after paying taxes and then more taxes on the ship. It would have been a good deal however if they had a wait staff taken your order. There was one waiter on the first day on the Spice H2O. Which finally ended up being the space we spent our free time because every other place was packed and with NO chairs.  We never saw another waiter walking around after the first day. The lines at the 3 bars we got drinks from where at least 20 min. I believe this was done by design, because of the Free drink offers to discourage customers. And encourage them to get drinks from their room mini fridge. Which we eventually ended up having to do and it cost us a LOT of money. The larger ships also have you making reservations to any of the shows because they make the theatres half the size. We were able to finally get into one of the shows but had to show up 30 minutes before. Which would have been ok but the seats were made so cheaply that you could barely walk after a two hour show. We saw Rock Of Ages and it was FANTASTIC. The food on this ship is AMAZING we had NO complaints. They really work hard on this part of the cruise experience. We did try to get into the Noodle Bar 3 days but was never able to because of the lines. So the only two places we eat where the main dining room and the food court. We did order room service one night and had no complaints about the new room charge of $7.95. At dinner one night 2 of the crew staff stopped at our table to get feedback about our experience. We told them about our day at their island Stirrup Cay. We were able to make reservations to leave the boat at 11:00 and by the time all was said and done we made it over by 12:00. Once there we found ourselves walking around for almost 2 hours trying to find a chair. We finally settled on going over to the lagoon to try and find seating and had the same problem. On our way over we noticed that they had hundreds of chairs stacked up around a storage building. These chairs should have been put out knowing that the ship has up to 4 thousand people. Also they only offer 2 places to get food. One on the main side of the island that the line was over an hour wait, the second by the lagoon that also was an hour or more. So we never got lunch and a lot of people we spoke to never got lunch. We finally ended up putting towels down on a section of the island that had some sand and was able to get into the water for about an hour before having to walk all the way back to the boat. The day was a total bust. the staff then told us YES you have to plan accordingly going to the island and could have rented one of our cabana. After looking up the price for a small one in 2013 starts at $300. We just wanted a chair or two. This cruise only has 3 port stops because of the distance they have to cover from NY. Orlando, Stirrup Cay & Nassau. We went to Sandals Resort on Nassau and that was our only good excursion. We choose to stay on the ship when docked in Orlando to try and enjoy the ship with no so many people. The line at the bar at H2O was a bit more manageable, but we never got to use any of the hot tubs because of crowds. Maybe Norwegian has a staffing problem?   We will cruise again but it will not be with Norwegian, they could give us a free cruise and we would not take it. 

Food and Dining

5 out of 5
main dining and food court was wonderful. Any other free dining is too crowded

Onboard Activities

1 out of 5
The layout of this ship is awful. We tried to view the sexy men leg contest and people were piled up so high you couldn't see anything. We gave up trying to do any crew events.


3 out of 5
We only got to see one show Rock Of Ages and it was amazing. Even though the chairs are horrible. Plan on having a bad back for a while after. We played bingo for about an hour or more and again it was in a bar with wooden chairs. This cruise ship has nothing in the way of relaxing.

Service and Staff

3 out of 5
Our cabin crew was great. No wait staff for drinks and not enough bartenders.

Ship Quality

1 out of 5
Layout is one of the worst we have experienced. Only one pool and 4 hot tubs for everyone to share. They only opened a few bars at a time.

Cabin / Stateroom

5 out of 5
The room was good for our needs we had no complaints although they might want to add a sign over the toilet to push the button and release fast. We had to have staff come in to show us how to flush.
1 out of 5
Plan on not having a chair and not eating or drinking if going on this island with this big ship. Lines where more than an hour and they don't put out all of the chairs. They want you to rent cabanas starting at $300.
5 out of 5
We spent an amazing day at Sandals Resort with a day pass paid at the resort of $110. It's a 30 min cab ride. The resort is adults only and includes all food, drinks, transport to their private island that also has food, drinks, pool, hot tub and many chairs and sitting areas. Great beaches and fun snorkeling.
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