Norwegian Breakaway Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Vote
1

3 out of 5

Norwegian Breakaway Review

Sail Date: November 15, 2015

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Balcony

The ship is amazing, the entertainment for the children was great.  The service in the Manhattan restaurant and the Italian restaurant was VERY slow and at times disorganized.  I've cruises before on other cruise ships and the highlight of our trip was always  exceptional service in the restaurants.  But I don't know if it's because of the Freestyle Cruising, it falls short of attention to dining detail and quality service.  It feels as if the wait staff have no incentive to go the extra mile or focus on the task before them.  The room cabin attendant Gary was EXCEPTIONAL.  We were sure to leave him and extra gratuity as a thank you for his attention to detail and professionalism.

 

The menu/food at the Manhattan restaurant and the buffet is repetitive

 

Otherwise, we enjoyed the accommodations and the ship.

 

Cabin / Stateroom
GARY WAS EXCEPTIONAL AND PROFESSIONAL. HE GAVE ATTENTION TO DETAIL AND WAS EXCEPTIONAL WITH THE CHILDREN.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff

Tip

The ship is amazing, the entertainment for the children was great. The service in the Manhattan restaurant and the Italian restaurant was VERY slow and at times disorganized. I've cruises before on other cruise ships and the highlight of our trip was always exceptional service in the restaurants.



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