Don't go on this cruise ship!

Norwegian Breakaway Cruise Review to Caribbean - Southern


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

1.0 out of 5
12 Night Southern Caribbean (New York Roundtrip)
Sail Date: January 05, 2014
Ship: Norwegian Breakaway
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 3 years ago

First I had a on board credit from the travel agent and supposedly an additional $75 dollar credit from the cruise line that was left in our cabin the first day of the cruise.I got the credit from the travel agent automatically with no problems when I viewed my total room charges. The $75 inboard credit from Norwegian was never applied to my account! AND the woman at the inboard credit desk was no help what's so ever, I showed her both certificates stating what credit I should have. She claimed to fax the certicates to headquarters but it may take a while to get back to us, and she will let us know if they can fix this issue or not. They never got back to us either way...A BUNCH Of BULL! A nasty man works at the perser's desk beware, had an attitude before I opened my mouth. He did not let me ask my question all he said was what's wrong with you, why are you so angry for! I ordered a towel from him and on spite he shut my room cards off AND he purposefully put the wrong cabin number on the towel I had purchased, I told him the room number 3 times!!! The food was good for a couple days then it was the same everyday. I do not go on a cruise to pay or make reservations for the shows!!! This ship does not let you see a show you enjoyed again if you would like, they block you out from booking that show again!! The inside is plain and cheap looking not fancy like other ship. The ship is all about making money and charges for everything, not a real cruise! I have been on over 20 cruises, the worst service and experience yet never again, unless it's dirt cheap.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

The staff on this ship has an attitude because they know they are getting tipped automatically

3 out of 5
5 out of 5
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