Frustrating Start, Overall Good

Item: Norwegian Bliss
Rating: 3.3
Author: tlc1972

Norwegian Bliss Cruise Review to Coastal - West Coast

tlc1972

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 60

Overall rating:

3.3 out of 5

Verified Review

6 Night Pacific Coastal (Vancouver To Los Angeles)

Sail date: September 30, 2019

Ship: Norwegian Bliss

Cabin type: Suite

Cabin number: 18100

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Overall, Bliss is a beautiful ship and there's plenty to do. However, NCL dropped the call on embarkation and left many guests feeling cheated of a full day due to the late boarding times.

Embarkation

1 out of 5

Cruise was sold as a six-day experience with the traditional 12:00 noon boarding time (I had priority boarding). In reality, NCL had known for a year that guests wouldn't be able to board until after 7:00 pm due to multiple ships in port. NCL only notified guests one week prior and boarding extended past midnight.

Ship experiences

Food and Dining

4 out of 5

I enjoyed The Haven restaurant more on this ship than on the Escape. Also had meals at Ocean Blue and Food Republic. Food was consistently good to great.

The Haven Restaurant (Exclusive to Guests of The Haven)

5 out of 5

The Haven Restaurant did not disappoint. Food was incredible and service was consistently great. They took extra special care of my sister, who is gluten-intolerant, and we were impressed to see more options available her than on previous Haven experiences.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

The show Six still needs some work. The audience wasn't sure whether to laugh, applaud, or be silent.

Service and Staff

3 out of 5

Nothing terrible, but it felt like there were a lot of new staff in training. In The Haven, you are assigned a butler - however, our butler was mostly MIA. We learned on the last day it was her last day on the ship, so that explains a bit.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Slightly smaller than the same cabin on Escape, but seems to have been thought through a bit more.