Beautiful ship, wonderful staff, food. Cruise itself was a bomb

Norwegian Bliss Cruise Review to Coastal - West Coast

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 33

Overall rating:

4.2 out of 5
Verified Review
Norwegian Bliss

6 Night Pacific Coastal (Vancouver To Los Angeles)

Sail date: September 30, 2019

Ship: Norwegian Bliss

Cabin type: Suite

Traveled as: Couple

Reviewed: 1 year ago

Review summary

we were very happy to book the Bliss. It is a beautiful ship and will look forward to another cruise someday. The organization of the embarkation and debarkation was horrendous. No planning at all. The port, Seattle was canceled the night before, which caused a HUGE mess for us and many others who scheduled tours in Seattle, we had 2 scheduled, although they were not through NCL we lost 300.00 on the tours since they needed a 24 hour notice. NCL did give a $100 credit to each room, but that was not enough. many many passengers were very upset, and quite a few said they would not book NCL again. I do not feel that way, we love NCL and will be planning more cruises

Embarkation

1 out of 5
it was the most unorganized embarkation we have ever been on. We were lined up like cattle awaiting to clear, had to go through 2-1/2 hours of waiting

Ship experiences

Food and Dining

5 out of 5
never a problem with the food and drink. staff always wonderful.

Onboard Activities

3 out of 5
did a lot of activities, wanted to do the on board race track, but it had already been full and was on waiting list, but never did to experience it. the Jersey Boys concert was canceled the night we reserved, luckily we were able to see it (great show) the last night on board.

Entertainment

5 out of 5
the entertainment was first class as always, music on board was great, the shows were fabulous!

Children's Programs

no children of age

Service and Staff

5 out of 5
the waiters were great, main dining room, garden cafe, the specialty dinner waiters, were wonderful, one even packed up a to go plate since I couldn't eat all the dessert, he even packed an extra one for me (Cagney's)

Ship Quality

5 out of 5
The new Bliss is beautiful! Even with over 4,000 on board (passengers) we never felt crowded, the elevators, of course, we had to wait a bit (they should have added a few more elevators) The layout was wonderful, rooms (mini suite) was very nice, it was nice having the larger bathroom with walk in shower. The design was beautiful, light colors which made it look much larger, large hallways, all in all a beautiful ship!

Cabin / Stateroom

5 out of 5
no issue at all with the mid ship mini suite. Maria our steward was adorable and always available for extra towels, etc. Room was laid out great, we have been on the Epic 3 times and love that ship as well, the total layout of this cabin was much better, and seemed more roomier. beds were comfy, balcony, storage for items. etc.

Ship tip

If I were going on the Bliss, as soon as you can book, specialty dinners, shows, and activities on board (race track) please do so ASAP.

Ports of call

Vancouver (Canada Place), British Columbia

5 out of 5
we stayed 3 days prior to the cruise and really enjoyed the city and its activities

Seattle, Washington

1 out of 5
we were scheduled to have a stop at this port, and the night before, they canceled the stop. this was a 6 day cruise, which we were excited about this port, it did not happen, and we were given a $100 on board credit, which I believe should have been MUCH more Am still going to call NCL about this.

Victoria, British Columbia

5 out of 5
wonderful port. I walked all over the city, shopped, and it was a beautiful stop

San Francisco, California

5 out of 5
Have been to San Francisco many times, took a nice tour through the city, walked all over ate at Fisherman's Wharf always enjoy San Francisco

San Pedro (Los Angeles), California

2 out of 5
we did not plan any activities or tours at this port. We left that afternoon for home.

Disembarkation

1 out of 5
Still very very confusing and the planning and organization of embarking and disembarking should have been much better planned. we have been on 16+ cruises and have never experienced anything like this. We feel we SHOULD be compensated much more than the $100 on board credit, we will be contacting NCL
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