Will never sail Norwegian again

Norwegian Bliss Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 14

Overall rating:

2.4 out of 5
Verified Review
Norwegian Bliss

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: February 23, 2019

Ship: Norwegian Bliss

Cabin type: Inside

Cabin number: 13639

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

Customer Service was seriously lacking, the folks acted as though they were mad or upset the entire cruise. The Bar Staff and Room attendant never got better. Very disappointed. Ship was beautiful, had a great time at ports. Probably will never sail with them again.

Embarkation

3 out of 5
Good

Ship experiences

Food and Dining

2 out of 5
Clean and good food, expensive drinks. I drink Don Julio 1942 in a regular basis between $12 and $20 per shot. Refuse to pay the $30 at any location.

Onboard Activities

4 out of 5
Great Job Dan Dan and his team

Entertainment

3 out of 5
Very Good

Service and Staff

1 out of 5
Customer Service is everything and this is why I will never sail them again.

Ship Quality

3 out of 5
Good

Cabin / Stateroom

1 out of 5
Not one time was linens on bed changed, only met the man taking care of cabin once because he took and did not return our towels.

Ship tip

Sail Royal

Ports of call

Miami, Florida

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Tortola, British Virgin Islands

3 out of 5

Nassau, Bahamas

3 out of 5
There was a international travel advisory issued on 1 Mar, we arrived 1 Mar and was never told of the advisory.

Disembarkation

4 out of 5
Was this review helpful? 14

3 Comments

Gwbigdog    1 year ago

Thanks for sharing.

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Gwbigdog    2 years ago

Thanks for sharing your cruise.

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