Poor Service

Item: Norwegian Bliss
Rating: 3.1
Author: thouckrn

Norwegian Bliss Cruise Review to Caribbean - Eastern

thouckrn

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 51

Overall rating:

3.1 out of 5

Verified Review

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 26, 2019

Ship: Norwegian Bliss

Cabin type: Inside

Cabin number: 12695

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

Poor service, nickel and dimed you for everything. Not much in the way of activities.

Embarkation

4 out of 5

No problems got right on the ship.

Ship experiences

Food and Dining

2 out of 5

French restaurant had the best food and service. Dining room service was slow.

Los Lobos

5 out of 5

Great service and food.

Le Bistro

5 out of 5

Had the best Service and Food during the entire cruise.

Food Republic

4 out of 5

Great food, small plates.

Onboard Activities

3 out of 5

Had to pay extra for activities, was not able to go on Go Karts as no reservations available. The app showed tickets available for the Prohibition show but none were actually available. The website said tickets were 19.95 but were actually 39.95

Entertainment

4 out of 5

Prohibition show was great, Did see the Jersey Boys show even though it said they were sold out but plenty of seats were available.

Children's Programs

2 out of 5

Kid club was closed during dinner hours.

Service and Staff

2 out of 5

I have been on other NCL ships with out problems, I had a bartender argue with me about what was included in the drink package. Poor service on the pool decks. Room steward did not remove used drink ware from room. A water bottle from previous cruise was left in room.

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5

Cabin was small, was not mid ship, cabin was at the very back of boat. Could hear doors slamming all night and people screaming at each other in the next Cabin.