One of the worst cruise experiences ever....

Norwegian Bliss Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 68

Overall rating:

2.9 out of 5
Verified Review
Norwegian Bliss

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: November 17, 2018

Ship: Norwegian Bliss

Cabin type: Balcony

Cabin number: 8130

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Worst cruise I've ever been on, to be honest. While I love the cruising experience, NCL truly fell short on this one. There was issue after issue and nobody seemed to know what they were doing to fix even the simplest things.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5
Very difficult to get reservations for the time and size party we needed and when we did finally get reservations, we found that the "Specialty" dining was not particularly special after all.

Onboard Activities

2 out of 5
Not only must you pay to do the go-karts and laser tag, you also have to have reservations, which was never easy to obtain. Even if one has a reservation, there was always a 45 minute to 2 hour wait to finally get a chance to do the activities. Very poor planning & organization by the staff.

Entertainment

3 out of 5
Some talented entertainers but the themes of the shows were not particularly appealing - especially when it cost around $30 per person to go see one of the shows.

Children's Programs

2 out of 5
Buying the video game package for the kids was expensive and then they were linked (unlimitedly) to my credit card on file. The crew insisted there was no way for me to merely limit their ability to spend - which is ridiculous since even the less expensive/less fancy cruise lines have the ability to limit spending amounts per person. I've never had an issue like this on any other cruise line....and I've sailed more than 20 times, total, and on every major cruise line. This was an absurd situation.

Service and Staff

1 out of 5
Room steward left a toilet scrub brush in our toilet, which I had to fish out. The waiters were very disorganized for the most part. The bartenders in some areas IGNORED my kids when they tried to get a soda, which was absolutely maddening.

Ship Quality

4 out of 5
Common areas were very well maintained.

Cabin / Stateroom

4 out of 5

Ship tip

Don't go on this ship - it's too big, the crew is disorganized and they don't have their act together. Spend your money on a different cruise line.

Ports of call

Charlotte Amalie, St. Thomas

2 out of 5
We got an excursion to go to Magen's Beach. It was supposed to be 4 hours. It ended up being around 2.5 hours since there was no site-seeing on the way to the beach: our driver was on a mission to just drop us off, let us swim for 2 hours, then speed our way back to the boat. That proved to be very expensive "taxi" for the excursion and we could have spent $50 total to have done the same thing, instead of paying more than 3 times that amount.

Tortola, British Virgin Islands

4 out of 5

Nassau, Bahamas

3 out of 5

Disembarkation

4 out of 5
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6 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Travelgirl27    5 years ago

My husband and I were on this same cruise and there is a lot of room for improvement...

sugar64    5 years ago

Specialty dinning you book on line in advance did you research your curise am just asking . You can put a limit on the kids card you can always put cash on each one on the card to of the kids sorry it didnt work out the cruise

nick684    5 years ago

Had to "fish out" the toilet brush? I knew right away where this was going without reading any further. I always ask for the normal depth toilets when I book a cruise to avoid that very situation.

maktas    5 years ago

We were on the Bliss in October . Loved it! What could have been different?

captainandtennell    5 years ago

Sorry to hear that, Royal, MSC or celebrity are also good options

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