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VERY LITTLE NITE/EVENING ACTIVITIES ON CRUISE by maselle

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: South Pacific - Australia

The cruise is basically transportation to the various populated destinations but one stop blew us away - sailing into Milford Sound.  That was worth the price of the ticket itself!  Absolutely breathtaking!   We loved visiting all the New Zealand cities too - wonderful country and friendly people!

 

We were very disappointed with the "night life" on board the ship.  HA caters to an older customer (like us) but the total lack of dancing opportunities on board was horrendous.

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Wonderful NZ and AU by ukc

Sail date: / Traveled as: Family (older children)
Ship: Noordam / Destination: South Pacific - Australia

My daughter needed a vegan diet and the chefs really provided good food for her.  This is always a problem for us traveling away from home.  This made our whole cruise experience great.  While the weather was not quite as good on our trip as expected we had no real problem with the rough seas we experienced.  Mother Nature can not totally be controlled or predicted and definitely some on our cruise suffered from sea sickness.  The Noordam had a very good acupuncture specialist on board who is capable of providing relief to this malady.  I bought his services for other maladies and was very satisfied.  Holland America has provided this type service on other cruises and I really appreciate that.  

We also really enjoyed the Noordam Singers and Dancers shows and also Clara Helms, a great singer.  Anna and Svetlana played beautiful music several times a night in one of the lounges so we were able to enjoy great music most nights.

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Noordam Cruise by bbraman

Sail date: / Traveled as: Singles/Friends
Ship: Noordam / Destination: South Pacific - Australia

We really enjoy staying in one of the Neptune Suites and the great service provided by the room stewards.  We liked having dinner in the Vista main dinning room and especially enjoyed dinning at the Evening at Le Cirque (in the Pinnacle Grill).  This was one of the best meals we have ever had and the service was superb!

 

 

 

 

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MS Noordam Experience by FollowTheSun

Sail date: / Traveled as: Singles/Friends
Ship: Noordam / Destination: South Pacific - Australia

First time to ever go on a cruise and fortunately for me, it was with Holland America.  I never felt so pampered, felt so special, and so taken care of than while I was on board the MS Noordam, from waiters to cabin boys, the front desk staff and the whole sailng crew. Happy

 

Need more entertainment shows!

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A great first glimpse of the South Pacific! by SoPacificFirst

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: South Pacific - Australia

While it is difficult to select a "favorite" part of the cruise, perhaps the most impressive part was the precision and timeliness with which every operation was handled. Typically short and rapidly moving lines, baggage at the cabin door or airport entrance promptly, excursion bus in place and on time, etc.

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Great Cruise! Great Sights! by hharadon423

Sail date: / Traveled as: Family (older children)
Ship: Noordam / Destination: South Pacific

We loved the Pacific Islands; Dravuni and Lefou were particularly amazing in their beauty.  The Australian cities had plenty of sights, museums and history.  When we arrived in New Zealand we saw a country of great beauty with plenty of sheep and a big dairy business.  We especially liked Wellington as a great city having the best museum (Te Papa).  

As far as the Noordam is concerned, the food was good, but not over the top, and their cabin and restaurant service was very good.  We have sailed HAL in the past and plan to do so again. We did not use many HAL excursions as we found that we could walk ashore and generally get about the same for much less.  This was especially true of the railway trip in Duneden.

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The Down Under Experience by gletterman

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: South Pacific

The scenes, cultural experiences, and tours of the islands generated wonderful memories.  We would recommend this to anyone who would like to gain knoweldge about the history of this area of the world and learn about the lifestyle of the people living there.

 

The size of the Noordam was ideal for this trip because of the various size ports we visited.  The ship staff was very good at meeting the needs of the passengers. The ship was very clean but was beginning to show the need for a remodel in areas like the staterooms.  The BB King's band was super and we enjoyed watching them several times a week.  The entertainers in the Vista Lounge were, as a group, average for a cruise ship. 

 

The open seating for dinner worked well for us.  The wait staff was very good and there was no waiting to be seated.  The variety of the food and the quality was very good.  I did not feel the need to attend a specialty restaurant to have a good meal.

 

Most of the passengers were of retirement age but having a cruise of 27 days limits the population able to take a cruise of this length. 

 

I would definitely cruise on the Holland America Noordam again but I would probably wait until it is remodeled. 

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Good, very good, and Great by rmholz333

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: South Pacific - Australia

Great service; great spa (for a fee); very good gym; good food; good entertainment; spacious balcony stateroom.  Met or exceeded my expectations in every way. 

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so-so on the noordam new zealand cruise by R2015

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: South Pacific - Australia

The last time I cruised on Holland America was 9 years ago on the Rotterdam on a 16 day South American cruise.

 

The deterioration in the quality of the cruise, from the food to the service to the entertainment to the educational presentations to the shore excursions, is very evident.  

 

I thought Holland America was better than Celebrity in 2007.  Clearly, that is no longer the case.  I would put Holland America as a last choice in the middle market cruise category.

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Fourteen Days of Fun by moapsychic

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: South Pacific - Australia

We especially liked the entertainment and shore excursions.  Of course the food was very good, also.  We met lots of interesting people at mealtime.  We liked the piano player and his sing along.  We joined him almost every night after the main show.

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Noordam review by raycon3337

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: South Pacific - Australia

It was an good cruise.  Food was good.  Entertainment was very good. Ship was well maintained, but it was ten years old and showed age.  Lido staff was very friendly and food in lido was good.  Room steward was very good and friendly

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Noordam needs to be renovated. by Cruiser89516213

Sail date: / Traveled as: Large Group
Ship: Noordam / Destination: South Pacific - Australia

Food too salty. Parts of the ship showed rust.Repetitive evening entertainment and artistes were less than talented. Lack of tourist attractions in NZ ports visited.NZ port / immigration authorities were less than welcoming and seemed to impose unnecessary restrictions on tourists.

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We still love Holland America - but are concerned they are changing by chezbob

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Transpacific

Holland is our favorite line because they cater to older folks (we are 62 & 70); there are very few kids and they offer duplicate bridge.  We however heard a rumor they were trying to dump the bridge as an activity.  The Noordam was very nice - not too large and the food was the best of any Holland ship were have lived on.  The Noordam still has a traditional sing along piano bar which we love.  Mike McCabe was on contract and very, very talented.  We made our best friends on the cruise at the piano bar and at bridge.  The staff couldn't have been nicer and we loved the south seas and Australia/New Zealand itinerary.  The 39 days flew by for us.

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Holland America is not what it used to be by mschmit

Sail date: / Traveled as: Family (older children)
Ship: Noordam / Destination: Alaska - Inside Passage

We chose Holland America because our last cruise, years ago was so great. How the mighty have fallen. This trip might put us off cruising forever. I would like to start with the one positive from this cruise and that would be the staff. Yes the staff has a great incentive to provide excellent service and they do not disappoint. The entertainment was good, my only complaint there was the very limited number of songs the band in the BB King Club played. The play list was nearly identical every night, so after a couple of nights there was no real incentive to go back again, which was too bad because it was nice to sit and listen to live blues music. Food is a big reason to chose a cruise, but the food was uninspired and in some cases nearly inedible. The coffee served board could probably be used as fuel for the ship, except for the specialty coffee available for purchase from the Explorations Lounge. When booking our cruise we specifically noted on our reservations that our dining preference was Vegan. Had Holland America been forthright and honest they would have told us that they would not be able to provide a quality dining experience. Even the vegetarian dishes were either hidden away and you had to ask for them, or what was served did not resemble the description on the menu. The cruise industry has evolved a system that I call "PCES" (passenger's cash extraction system). What you get with your payment for your cruise is the bare necessities. Any experience enhancements cost money. Most annoying was the constant barrage of shopping seminars constantly rebroadcast on the in room television. The spiel is in my opinion, very deceptive. One particular store is pushed extensively, being Diamonds International. A long story is told about how they pass on savings by eliminating several levels of markup from the diamond trade. What they don't tell you is that Diamonds International is a division of DeBeers. Of course they can eliminate levels of distribution, but in the end the pricing is really no different than a smart shopper will find back home. On the web it is stated on several sites that the cruise ships get roughly 10% kickback from the stores from every customer they direct through those shops, that is the reason they are eager to make sure you have your VIP card when you get off the ship. Saving you money is not the reason. Get out and see the wilderness and leave the serious shopping for at home. If you see a souvenir you like, buy it because at the next port it might be sold out.

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Nice time by phate228

Sail date: / Traveled as: Singles/Friends
Ship: Noordam / Destination: Alaska - Gulf of Alaska

Nice cruise overall.  Lunches were a little chaotic on the Lido deck and disembarkment was awful.

saw lots of whales and the food was amazing.

my cabin was very nice, little dated but the ship is 10years old.

most of the crew was very friendly and the blues club was outstanding.

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Cruise to Alaska. by belatanya5

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

The cruise was wonderful, great service, friendly stuff, great food. 

 

The only problem that I had was with the booking of the cruise:  I have asked for the ocean view room, so that I could have the view from my room. So I got a fully obstructed view, I could not see any ocean at all from our room.  And the booking agent did not tell me about this.  So it was not a pleasant suprise. 

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Ports and Views Great, Cruiseline Not. by es31415

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

This cruise route is one that everyone should experience but during better weather and on a better cruise line. We have been on several cruises to various locations on other lines and found Holland American service inferior and the food very lacking in variety and quality. We found the services of our cruise agent () to be excellent.

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Time for this ship to be refurbished by wamocompanies

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

We were in an SC class suite and was very disappointed in the condition of the room and its facilities.  The bathroom floor tiles were missing a large amount of grout.  Some entire sides were empty.  The outer door lock on our veranda door was nearly corroded away from sea air and salt water.  The deck was very rusty.  

The Main Dining Room food was good, as was the service,  and entertainment was surprisingly good.   A lot of the crew looked tired, not as outgoing as other HAL crews.  Will probably take a break from HAL cruising for awhile.

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Alaska-land and sea by tutje49

Sail date: / Traveled as: Singles/Friends
Ship: Noordam / Destination: Alaska - Gulf of Alaska

the cruise was great and as is with Holland America, the service and food was awesome.  Would have liked a bit more entertainment on board but other than that, can't complain.  The train ride from Denali to Anchorage was also great.  our rail guide kept us entertained and the scenery was breathtaking.  the only thing I can somewhat remark on in a slightly negative light is the hotel in Anchorage (Westmark).  It was not quite up to the Holland America standard.  It wasn't bad, just not what I would expect from HAL. 

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Hood am Alaska cruise by joanskier

Sail date: / Traveled as: Singles/Friends
Ship: Noordam / Destination: Alaska - Gulf of Alaska

the service was fantastic and the ship was very easy to get around.  The captain was great and always let us know when there was something you needed to see. The only complaint we had was the pillows.  The need replacing badly.

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