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4.3

It was a good cruise, not as good as previous HAL but still enjoyable. by cath68

Sail date: / Traveled as: Family (older children)
Ship: Noordam / Destination: South Pacific

It was a good cruise, the ship and staff were all very good at their job. It was a very clean ship and the staff were always helpful. Unfortunately, night time was very lacking entertainment wise. No dancing, the shows were just okay, they showed movies on two nights which I don't think is acceptable.

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3.7

Holland America - maybe not just yet. by Dallas1954

Sail date: / Traveled as: Singles/Friends
Ship: Noordam / Destination: South Pacific

It was a bucket list experience. I travel with a different cruise line each year. What do they have to capture me. What pleases me and what does not. My quest continues.

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5.0

Read only the good reviews,... by engineerhiro

Sail date: /
Ship: Noordam

Read only the good reviews, they are all true. Holland America is the best. This itinerary was especial. The bad reviews, you just ignore, they were unfortunate. The standard is incredible, all the details are planned, sorted. The crew... what I can tell, they are amazing, making all the difference.

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4.8

Excellent Cruise!! by LuanneS

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: South Pacific - Australia

This cruise was amazing! Everything was wonderful. Ship is a little dated but very clean. Staff was very helpful and friendly. Wish all my cruises were like this one!

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3.5

Bucket List Cruise by Dodsie

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Transpacific

HAL lost the opportunity to give us that "WOW! factor even before we boarded the ship and despite every attempt by the onboard staff to appeze our disappointment the "Bubble had already burst". Being an ex maritime officer with another cruise line for over 5 years and working in a 5 star hotel for over 15 years, I know what guests expect, and whilst your star rating is showing a 3.5 rating, my own personal rating would be in the region of 2.3

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4.5

Cruise from Vancouver to New Zealand by NCCubsFan

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: South Pacific

Great cruise, the HAL staff make the entire trip wonderful. The ship is tired, but the staff and service made the trip excellent. I will be more careful about picking updated ships in the future, but HAL meets all of our needs. Great food, good entertainment, the best of itineraries, other cruisers are mature (like us). We had bridge lessons and organized bridge which helped us meet people and made the sea days very short. If you like sea days this is the itinerary for you.

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1.0

WARNING: DONT SAIL HOLLAND!!!! by KurtHanz

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Inside Passage

WARNING: DONT SAIL HOLLAND!!!! They change the itinerary and then wont give you a credit. Our ship missed Glacier Bay and when I contacted them to get a credit for that one day then refused. All they care about is the money!!!!!

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4.1

Family cruise to Alaska by earrings3

Sail date: / Traveled as: Family (young children)
Ship: Noordam / Destination: Alaska - Inside Passage

Overall, we had a very good experience. There were six of us -our daughter and son-in-law and two grandsons (who came from Sydney), my husband and myself. My husband and I enjoy meeting people on a cruise, and interfacing with the staff. A big disappointment was not getting into the inner passage, which was the reason we chose this cruise. A passenger got ill and had to be removed and gotten to an airport. Due to circumstances, we had to head back towards Juneau. Not the fault of Holland. I decided to treat myself to a manicure. The staff in the spa was very nice, but my manicure had to be re-done. The polish did not properly cover the tips of my nails - I went back the same day to deal with the situation. We did enjoy and learn from the Windows 10 classes.

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3.8

Alaska good in parts by BruceHenllys

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Inside Passage

Disappointed to miss Glacier Bay due to a combination of weather and a medical emergency. So missed one of the reasons for booking

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4.7

Will have to return! by luv2crooz

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Inside Passage

We enjoyed our first Alaskan cruise and would definitely like to come back again. This sailing was late in the season. If we were earlier in August or early September we would have hit the salmon runs and seen more bears and eagles which would have been nice. We also didn't get to Glacier Bay due to a medical emergency on board. It was very foggy that day and we might not have seen much anyway. So I definitely would like to see that. The ship and staff were first class. The entertainment also was terrific. Would sail aboard this ship anyday!

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5.0

Our experience was outstanding. ... by Tx2Ia

Sail date: /
Ship: Noordam

Our experience was outstanding. We loved the service, food and the ship. We will only ever have one first cruise experience and I am so glad it was to Alaska on the Noordam. The room felt very spacious and it seemed like the staff was always seeking a way to make the cruise the best for us.

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5.0

Great cruise by littleboy0604

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

Everything was great except for the cart expedition at Ketchikan.

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Perfect Cruise by vencebarnes

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

I cannot thank Joy and Camille in Neptune lounge enough and Mada and Yohannes for our room service and Noel in Pinnacle

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4.8

7 night Alaskan cruise by tallulah1

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

Absolutely amazing and wonderful. Exceeded all expectations.

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4.0

Fabulous Alaskan Cruise by Hoosiergirl7us

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

If you want to go on Wilderness Tundra Tour make sure they are doing. We did our land portion 3rd week in Sept. and they had stopped doing it.

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4.5

Aug-Sept 14 Day HAL Alaskan Cruise by HS00994

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

We enjoyed the cruise very much and REALLY enjoyed HAL...our first time with them. So much, we booked another 2-week Mediterranean Rivera cruise in another Neptune Suite!

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4.5

Great Alaska Cruise! by richrodjr1961

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

HAL is top rate on this ship and itinerary. The crew and staff were extremely helpful and friendly. Highly recommend this itinerary!

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4.7

EXCELLENT CRUISE TO ALASKA! by HS00994

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

Had a wonderful experience. ALL of the crew and staff were very friendly, helpful and considerate! One of the best memories will be the musicians who performed in the Lincoln Center Stage! Food was all good, ship and suite were very clean and we never waited or wanted for anything on the entire two weeks. We are excitedly looking forward to booking another cruise with HAL. (The only one negative was the very small television and it's selection of programming....and no classical music options.)

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Alaska Cruise by slching

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

It was a good cruise. Ship needs some updating. The staff was very friendly.

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4.7

Our first cruise and we really liked the experience. Options for fine dining, evening entertainment and spa time made it special. by Skiingviking

Sail date: / Traveled as: Couple
Ship: Noordam / Destination: Alaska - Gulf of Alaska

Alaska is the reason we cruised at all and we were not disappointed. The weather in August in more rainy than earlier in the summer but this is when it was best to go for us. Make sure you have the right water proof clothing to deal with the wet/cool weather. My battle cry has always been "no such thing as bad weather, just bad clothing".....make sure you have good 3 layer Gore tex shells. I wish I had Gore tex pants for this trip but will have for the next trip. We sailed southbound and the first day at sea was rough as there was a dying weather system (typhoon) that was coming through. My wife wished she had taken some anti sea sick meds before we left a very calm port of Seward. Our room was 4053 which is Mid ship lower, so it was better than the upper floors fore or aft, but it was rolling. All the next day it was blowing 30 to 40 with rolling seas and the tiny shipped was tossed. As soon as we got to Glacier Bay it flattened out again and all was good again. The Inside passage was our favorite part of the cruise and we are so glad we had a balcony.

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