Bad choice

Noordam Cruise Review to Europe - Western Mediterranean


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

2.0 out of 5
Verified Review
11 Night Mediterranean Explorer (Rome To Barcelona)
Sail Date: May 07, 2014
Ship: Noordam
Cabin Type: Balcony
Cabin Number: 4001
Traveled As: Couple
Reviewed: 2 years ago

The service was tired and nervous as we started the cruise.  They calmed and were friendlier as time went on. Generally they tried their best to please. I really liked the dinner servers.

We had a problem with plumbing in our cabin bathroom.  3 times.  Tried to let it go, but they were discouraging incidents when we were to be having the vacation of a life time. They took care of it promptly.

The decor was a bit tired.  The room was dated. 

Finally at end of trip I bought a photo and paid for it.  I have never received it,  and I have contacted the picture people and the cruise line.  If they cant deliver my picture I would have liked a refund.  

I had a previous good experience on the Holland America but this time i felt I made a bad choice.

 

 

Food and Dining

3 out of 5
Servers were excellent

Onboard Activities

hardly on ship as we stopped so much.

Entertainment

5 out of 5

Children's Programs

NA

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
tired and needed updating

Ship Tip

The lido had the best omelet I have eaten.

5 out of 5
5 out of 5
1 out of 5
cancelled for weather.
5 out of 5
3 out of 5
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