Great cruise

Item: Nieuw Statendam
Rating: 4.6
Author: AlpharettaGA

Nieuw Statendam Cruise Review to Canada, New England, New York

AlpharettaGA

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 10

Overall rating:

4.6 out of 5

Verified Review

14 Night The Atlantic Coast (Quebec To Ft. Lauderdale)

Sail date: October 08, 2022

Ship: Nieuw Statendam

Cabin type: Balcony

Cabin number: 8085

Traveled as: Couple

Reviewed: 1 year ago

Review summary

All was good till the end of the cruise. A very simple process of transferring bags was not simple at all because they failed to transfer one of the bags. I paid out of pocket to go get that bag and bring it back to the airport. I'm looking to find out how to reimburse that cost.

Embarkation

4 out of 5

Good

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Quebec City, Quebec

5 out of 5

Ville Saguenay, Quebec

4 out of 5

Charlottetown, Prince Edward Island

4 out of 5

Sydney, Nova Scotia

5 out of 5

Halifax, Nova Scotia

4 out of 5

Saint John, New Brunswick

4 out of 5

Portland, Maine

5 out of 5

Boston, Massachusetts

4 out of 5

Disembarkation

1 out of 5

Paid to have three bags transferred from the ship directly to American airlines. At the airport I got a notice that one of the bags was left at the cruise terminal. I had to go back by taxi and pick up the bag. The cost for the taxi was $35. This is completely unacceptable.

5 Comments

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