Would not suggest this cruise. The spa overcharged us on this cruise as well as another Holland America cruise; they correct it. Really, who wants to constantly bother with overcharged nonsense for a poor quality facility. For similar pricing, the competition provides better spa facilities and accurate billing.
Embarkation
3 out of 5
Ok, a surprise charge for the bottle of wine.
Ship experiences
Food and Dining
2 out of 5
Several drink orders were incorrect or tasted like a different beverage.
Main dining room was a pleasant with our server, Super Mario, providing great service and quality food. Tamarind specialty dining for sushi was delicious. Thank you Jacob for wonderful Sushi!
Onboard Activities
1 out of 5
I was bored and disappointed with the lack of planning.
Holland America cancelled their excursion on their private island even though the weather was great.
Spa was lack luster when compared to Competitors. The fitness center was good. Seating around the pools was severely limited. No real events for mid-life professional adults like on other cruise lines.
Entertainment
1 out of 5
All entertainment was lack luster except for the partnership with the Lincoln Center in New York City performers; the violinist graduated from Indiana Bloomington School of Music. Excellent performance to bring classical to a broader audience without too much watering down of the original classical compositions.
Children's Programs
Adults only
Service and Staff
4 out of 5
Room stewards for deck 10 forward spa side were impeccable!
Some general ship staff in the Dining Room and passing by in halls seemed overworked and tired.
Ship Quality
3 out of 5
Ship design: could be better: sauna had no window. Spa had quite a bit of deferred maintenance.
The ship overall seemed clean.
Cabin / Stateroom
5 out of 5
Comfortable, good size, and clean.
Ship tip
The spa is not desirable; other ships are quite better.
Thanks for the review. Holland America is not known for their own board activities or entertainment. The spas tend to be over priced and high-pressure sales on most cruise ships.
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