Wonderful cruise once again on Holland America. Have never found a reason to change to another cruise line.
Embarkation
3 out of 5
Needed wheelchair. Port service was horrible. Had to wait a very long time and the guy was extremely rude.
Ship experiences
Food and Dining
2 out of 5
Great food and wonderful service
Onboard Activities
5 out of 5
Bingo, pool, the spa
Casino Action
5 out of 5
Great casino staff. Alway enjoy playing bingo.
Entertainment
4 out of 5
Unfortunately the dance team were the same ones we saw on the Oosterdam in May 2019. Exact same two shows. Joe and Joey a(the Piano Guys) were great. Venue was packed every night.
Service and Staff
5 out of 5
Theo in the Main Dining Room is great. He is the Assistant M’traede. Great service throughout.
Ship Quality
5 out of 5
Beautiful ship. Very clean and decorated nicely for the holidays.
Cabin / Stateroom
5 out of 5
Wonderful suite. Beds are super comfortable. Enjoyed the verandah.
Loved this port. Very clean. If unable to walk to and from the ship they have complimentary bicycle transports. Very reasonable. Bought some bottled water for $1.00 and took back to our stateroom.
Love HMC. We had a private cabana with lots of food and drink. Ship servers came and got our order for the Lobster Shack and delivered it back to us. Island is beautiful and very clean.
We did a back to back so only had to disembark to show our passport. We had to wait for wheelchairs and were the last 2 off of the ship. Seems like it could have been handled better if all US citizens remained in the staging area and the representative from Immigration came on the ship and viewed passports. It was a waste of the entire morning and they barely glanced at our passports.
We ,over the Nieuew Amsterdam in March 2018. Food everywhere was absolutely delicious . Shows ok, nothing great, but that's not why we cruise. Our cabin steward always greeted us by name when he saw us and asked how our day was at the different ports. He was wonderful. Cabin always spotless and never had to ask for anything. Ports were fantastic. A little tip.... invest in one of those lightweight wheelchairs that fold up. No more waiting.
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