Not great service. Too crowded. Excursion at cruise are expensie and offers best price gurantee but when i claimed the prize difference of $20 for Katchikan Float plain tour they said we do not honur third party since there is no gurantee of their time.

Nieuw Amsterdam Cruise Review to Alaska - Inside Passage

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 2

Overall rating:

2.5 out of 5
Nieuw Amsterdam

7 Night Alaska Inside Passage (Vancouver Roundtrip)

Sail date: July 07, 2018

Ship: Nieuw Amsterdam

Cabin type: Balcony

Cabin number: 6020

Traveled as: Couple

Reviewed: 6 years ago

Review summary

No Good. Excursion office did not give the lower price back 110% when we found cheap rate for KAtchikan Float plane rate by $20 at TripAdvisor.com Never use cruise Excursion office . I prefer the trip advisor, They have better rate.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ports of call

Vancouver (Canada Place), British Columbia

5 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Disembarkation

1 out of 5
Was this review helpful? 2

3 Comments

LordRob    6 years ago

For peace of mind, it is best to deal with the cruise line excursion desk for your off-ship activities. That way you won't miss the boat. Delayed many hours on a cruise line excursion last year due to road conditions and closed highway. Our ship was waiting once we got through the chaos. Worth the price.

dougal    6 years ago

We booked private excursion because of cost in NZ, when we arrived for excursion we were told we would have to wait as guests off boat had priority needless to say didn't see very much as we ran out of time! Cheap is not always the best, and you could be waving boat goodbye if late due to unforseen circumstances

CaptPoppi    6 years ago

Yes you're right but the ones that book with the ship get preference when disembarking at ports.

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