Great cruise....with a huge disapointment... :(

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 9

Review summary

Great cruise...but the promised short excursion was fake news...read the fine print!!! Cruise.com listed Holland American Line as the vendor, but on board no body knew of the bonus short excursion offer, at the end I was holding the bag with the rotten eggs (worth $150); the Guest Service office on the ship stonewalled me, gave me no written proof that I had talked to them...just a huge disappointment!!

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Vancouver (Canada Place), British Columbia

Juneau, Alaska

Skagway, Alaska

Ketchikan, Alaska

Disembarkation