Unethical booking practices and mediocre food
Nieuw Amsterdam Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean Holiday (Ft. Lauderdale Roundtrip)
Sail date: February 26, 2017
Ship: Nieuw Amsterdam
Cabin type: Balcony
Cabin number: 8132
Traveled as: Couple
Reviewed: 7 years ago
Review summary
When booking cruise I tried to dinner reservations and was told that 5:45 was the only reservation available and that I would have to take anytime dining and make a reservations after boarding. It turned out that Holland had booked a group of 1,000 and given them all the dinner reservations later than 5:45. The food in the dining room was not up to par with any of the 5 previous cruises that we have been on with other lines. The buffet was good, so after one lunch in the dining room, we ate at buffet. Food in upscale restaurant was good but pricey. Wait staff was not very knowledgable about food preparation or proportions. Cabin staff was good. Bar tenders and wait staff not so much.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't ask for a larger table because they will not give it to you even if it's available. Never been told "no" so many times on a cruise. If they say no dinner reservations that you want are available, book another cruise line.
Ports of call
Ft. Lauderdale (Port Everglades), Florida
Half Moon Cay, Bahamas (Private Island)