Alaskan cruise
Nieuw Amsterdam Cruise Review to Alaska - Inside Passage
7 Night Alaska Inside Passage (Vancouver Roundtrip)
Sail date: June 18, 2016
Ship: Nieuw Amsterdam
Cabin type: Oceanview
Cabin number: 10004
Traveled as: Singles/Friends
Reviewed: 8 years ago
Review summary
The cruise was lovely. Our trip was only spoilt by the company's choice of flights from the UK to Vancouver. They failed to allow sufficient time for connections on the outward journey, which resulted in our luggage being delayed for a day. It also made the journey rushed and stressful. When I raised this complaint with cruise 118 & Holland America, they disregarded my comments.I believe they do not take customer satisfaction seriously and would choose to use other operators in future
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Check your flight details before booking
Ports of call
Vancouver (Canada Place), British Columbia