Alaskan cruise

Nieuw Amsterdam Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 12

Overall rating:

4 out of 5
Verified Review
Nieuw Amsterdam

7 Night Alaska Inside Passage (Vancouver Roundtrip)

Sail date: June 18, 2016

Ship: Nieuw Amsterdam

Cabin type: Oceanview

Cabin number: 10004

Traveled as: Singles/Friends

Reviewed: 3 years ago

Review summary

The cruise was lovely. Our trip was only spoilt by the company's choice of flights from the UK to Vancouver. They failed to allow sufficient time for connections on the outward journey, which resulted in our luggage being delayed for a day. It also made the journey rushed and  stressful. When I raised this complaint with cruise 118 & Holland America, they disregarded my comments.I believe they do not take customer satisfaction seriously and would choose to use other operators in future

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The view was perfect

Ship tip

Check your flight details before booking

Ports of call

Vancouver (Canada Place), British Columbia

5 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5
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