Could have been better

Nieuw Amsterdam Cruise Review to Caribbean - Eastern

Experience: 7+ cruises
Review: 1
Helpful Votes: 17

Overall Rating:

2 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: December 16, 2012
Ship: Nieuw Amsterdam
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 5 years ago

The ship, cabin, itinerary, food, entertainment, and ports were fine, but there were many signs of service cutbacks that were noticeable and not appreciated. Dinners took way too long (2 to 2.5 hours), mostly because dining staff were undertrained and overworked. Internet service was so bad they should be embarrassed to offer it at all. Port stops in St. Martin and Half Moon Cay were too short, for no obvious reason. It wasn't a bad cruise (is there any such thing?) but it was definitely mediocre.

Food and Dining

3 out of 5
Food quality good; service poor

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
Ship left at 3:00; would have liked 2-3 more hours there
5 out of 5
Was this review helpful? 17

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