Could have been better

Nieuw Amsterdam Cruise Review to Caribbean - Eastern
Experience: 7+ cruises
Review: 1
Helpful Votes: 17

Overall Rating:

2 out of 5
Verified Review
Nieuw Amsterdam

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail Date: December 16, 2012

Ship: Nieuw Amsterdam

Cabin Type: Balcony

Traveled As: Couple

Reviewed: 5 years ago

Review Summary

The ship, cabin, itinerary, food, entertainment, and ports were fine, but there were many signs of service cutbacks that were noticeable and not appreciated. Dinners took way too long (2 to 2.5 hours), mostly because dining staff were undertrained and overworked. Internet service was so bad they should be embarrassed to offer it at all. Port stops in St. Martin and Half Moon Cay were too short, for no obvious reason. It wasn't a bad cruise (is there any such thing?) but it was definitely mediocre.

Ship Experiences

Food and Dining

3 out of 5
Food quality good; service poor

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports Of Call

Half Moon Cay, Bahamas (Private Island)

5 out of 5

Philipsburg, St. Maarten

5 out of 5
Ship left at 3:00; would have liked 2-3 more hours there

San Juan, Puerto Rico

5 out of 5

Grand Turk Island

5 out of 5
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