Nieuw Amsterdam Cruise Review to Caribbean - Eastern

Contributor Level: Third Mate

Experience
7+ cruises

Review
1

Helpful Votes
17

2 out of 5

Could have been better

Sail Date: December 16, 2012

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

The ship, cabin, itinerary, food, entertainment, and ports were fine, but there were many signs of service cutbacks that were noticeable and not appreciated. Dinners took way too long (2 to 2.5 hours), mostly because dining staff were undertrained and overworked. Internet service was so bad they should be embarrassed to offer it at all. Port stops in St. Martin and Half Moon Cay were too short, for no obvious reason. It wasn't a bad cruise (is there any such thing?) but it was definitely mediocre.
Ship Quality
Food and Dining
Food quality good; service poor
Cabin / Stateroom
Service and Staff
Entertainment
Onboard Activities
Destinations and Excursions


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