Navigator of the Seas Cruise Reviews - Reviews

The food was great, The staff was very accomodating,The ports of call were fun!  We especially loved zip lining in Jamaica! The room was clean and very well arranged.  There was plenty to do on the ship.

We had a great time, I only wish someone would have told us we would be jacked for $12 Bucks a Day Per Person and then Asked to give more at the end of the trip...Our Gratuity and drinks came up to $300 Smacker Roos..Wish we had the option to prepay this cost! It put a damper on the trip. That explained why the deck and pool guys were not so anxious to take our drink orders...they get tips anyway.

Caymen Islands! dudes you need a dock..the line to board back on the ship was a 3 hour wait!! It was hot and I felt sorry for the people that had bladder or health issues.

All in all it was a great trip...if Royal Carribean fix these propblems they would be the King of the Seas!

The cruise itself was great.  The staff were mostly friendly and really take care of you.  We did have one "incident" where they changed the time of the excursion we booked through the cruiseline and they didn't tell us until we got on the ship.  Unfortunately, the excursion description did not give an accurate representation of what we got and we were very disappointed.  To top it off because of the time change and the fact that we had to tender into Belize, we did not even get to go into the port afterwards to shop or explore the city.  We heard from many people on the ship that we didn't miss much.  The port of Honduras was also pretty small, but we had a great excursion so still enjoyed it.  Cozumel was EXCELLENT and the best by far!  The only non-friendly staff I encountered was the Excursion Manager.  When I tried to discuss with them our incident in Belize, it took 3 days and several follow-ups from me to get someone who would talk to me and then she kept trying to say it was my fault that I should have known we would miss seeing the port.  And since I should have known that, I should have cancelled the excursion.  Not having been on a cruise before and not knowing that port was a tender port and not knowing it took 45 minutes each way to use the tender, I had no way of knowing this schedule change was such an impact.  Everyone else we encountered on the ship was super, over the top friendly and the food was great!  Our stateroom attendant and waiters were the best!

The cruise was nice, but there was a real lack of activities. We learned that the ship was being docked and renovated after our cruise, and this is desperately needed. VERY FEW shows - which they blamed on stage issues. Game show themes took the place of entertainment. We picked this boat due to the ice and inline skate rink and even brought our skates. Unfortunately, there were only a few times open for the ice rink (four days into the cruise), and the inline skate area is only big enough for a toddler or small child. There were no pooside movies. The kids club was deemed really boring by my 12 and 16 year old. Our 14 year old made friends early on and had a better time. We were on Carnival Magic the previous summer. I chose Royal Carribean for its reputation but will not do so again. The itinerary both ships followed was the same, and my family repeatedly pointed out the other ship and asked me why they were on Navigator of the Seas. Disembarkation was a ROYAL MESS. As the Carnival ship and passenders had left the port by 11:00 am, we were still waiting to get out at 1:30 PM. Since RC did not have another group going out, we were all left to flounder. BIG MESS!! NEVER AGAIN!!

The staff was excellent, the ship was in bad need of remodeling which I understand this was the last cruise.  The ice show was the only show that was worth seeing, the rest were below standard of other cruises I have been on.  We made some cabin changes and the information did not get

to our cabin steward.  Food in the dining room was not as good as expected but the staff was excellent and made up for it.  Customs was a mess and long time getting through.  Customs had only two lines for US citizens.  We had a handicap in our family--even airlines let small children and handicap go first!  The handicap cabin was great.  We booked our shore excursions through an independent party and had no problems.  I feel that soft drinks should be available without charge just like the coffee bar.   

Was a pleasent cruise, clean, good service and good land trips. Food was great and the room exceeded my expectations.

the advise we got from Mr. Malik was excellent.

I can only compare to the Holland America cruises we've been on. 

My three main complaints are:

The first day we went to the Spa Welcome event.  We booked actupucture appointments for the following morning.  We both had back pain treatment, the therapist was friendly & professional and the treatment was pleasant & did help relieve the pain.  When I left and signed the charge slip, I noticed I was charged the full price $150 + $27 gratuity.  We were told yesterday "if you book appointments today you get $30 off the price" & the Acupuncture therapist gave us  coupon for 20% off.  When I asked why I was charged full price, the receptionist said the discount was only if you booked yesterday and had your appt yesterday....very deceptive!  I paid and registered a complaint at the desk...they credited our account with the discount. 

On our Holland America cruises, one of the highlights was the wonderful Sushi displays at lunch every day.  We went to lunch on Monday and was told sushi was only available from 6-9 pm, no sushi @ lunch....huge disappointment, especially since our dinner dining is at 5:30.  After dinner we went up the see the sushi offering, it was really a pitiful offering, very bland...mostly salmon, imitation crab and smoked fish.  No Yellowtail, Tuna or Sashimi, and none even included pickled daikon or avocado garnishes.

Monday afternoon we had booked an Exotic Rasul @ the spa.  It's a 50 minutes private steam room with shower that includes salt scrubs & mud masks, and facial treatments that you share with a partner.  This is well worth the $95 - Highly Recommend!

Day 3, I woke up with red swollen crusty eyes.  My eyes were burning some and watery last night after we went to the casino, but I thought it must just be from the smokers.  Now I think I had an allergic reaction to the face or eye cream I used after the Rasul treatment at the spa.

Went down to the medical facility to see about getting some eye drops.  Went to the desk to check in, only one woman in waiting room.   A staff member was sitting at a desk doing paperwork and didn't even look up to acknowledge us.  After a few minutes I said excuse me, she finally looked up, with an aggravated look and said the nurse would help us when she came back ... The nurse came in shortly and told us to wait in the waiting room and she'd be with us in a few minutes.  We sat in the waiting room for approx 5 min and left. Went to breakfast in the windjammer, decent breakfast buffet, nothing special.

Went to the small store on board and got a small bottle of Visine eye drops, which fortunately helped calm down the itchy, watery eyes, but seriously...$12.50 for Visine???? 

The rest of the cruise was nice...Ship is clean & well cared for.  We had a balcony room on the aft of Deck 6.  Staff was all very friendly & professional.  We enjoyed a wonderful dinner in the Chops Specialty restaurant one night, and had a lunch at Johnny Rockets the last day.   Enjoyed the Solarium (Adults Only) pool & Hot Tub area.  Saw "The Drifters" perform one night, a really good Ice Show, and Yulia & Alan a Russian Artistic Gymnast couple.

We picked this ship because we're in Texas and wanted to cruise from Galveston.  Holland America doesn't cruise from TX or LA, so we decided to try RC.  Not sure if I'd cruise with them again...time will tell.

We felt pampered and enertained the whole way.  The enertainment was beond what we ever expected to experience at sea.  Each night was beyond many other shows I have seen.

We only have one suggestion because of a bad experience on one of our excursions.  either there needs to be a little better description of the ammount and pace of walking on the Tulum excursion or the people that guide the excursion needs to take into account the limitations of older perticipants.  there was 6 of us that are of an older generation, the pace of the walk to and from the bus and the pace and distance from the bus to the actual ruins caused us to not enjoy the actual ruins when we got there.  one of the ladies while trying to keep up to get back to the ferry had a fall on the pavement.  The guide was so far ahead of the last of the group he did not even know about it. she did have a sprain that was treated at the ship.

Other than that one bad experience which was not the crew of the ships fault we will book our next cruise with Royal Caribbean.

This was my first cruise, and I must say that it was one great trip! I can't wait until i can do it again!!! The food was awesome, and the shows were some of the best I have ever seen. The ship was clean and comfortable, and the seas were smooth all the way.

There were several small hiccups during the trip but overall we had a good time. The entertainment was great. Dining at the windjammer was a little sub par but dinner in the main dining room was excellent. The shore excursions were awesome.

Cruise was wonderful. However, I should have been told that I could book my excursions directly through Royal Caribbean instead of your 3rd party company. I have to spend 2+ hours on the phone while on the cruise dealing with issues with the 3rd party you recommended. The excursion I booked was set up that the ship would have left without us before we got back and the customer rep would not help us. Next time, I'll book through RC directly. Sheryl, our Cheap cruises rep, was very helpful, minus the excursion info. 

We travel with 2 other couples when we cruise....and always have a great time. The shows were awesome! We especially liked the violinist

and the dancing acrobats!! Can't forget the ice show, it was great!  If we had a complaint...:).... we ate too much and too often!!!!!  Just kidding....we loved every bite!!

We were upset when we weren't all together for our evening dining....first night 2 couples were on deck 3 and the other cople on deck 4!! But, that was straightened out the next evening!  Georgeo Ana (not real sure of his name) ...a greeter at noon at the Windjammer, was a joy....made everyones day brighter!!

Looking forward to crusing with Royal Carabbean again.

We have been on numerous RCI cruises and ships and this is the 1st time we have been disappointed.

Bad: -Very strong sewer odor in bathroom entire trip even though maintenance tried flushing the system. Time spent in bathroom has to be short and you didn't want to forget to keep the door shut at all times.

-Entertainment was very below par, RCI singers and dancers were very good but the material and shows not entertaining. Live music in clubs (Bubba Feathersomething was little more than a cheap Wednesday night beer joint band who invited cruisers up on stage to sing when he ran out of material. No wonder everyone was in bed by 10:00 pm every night.

-Cruise director needs a personality. He is not funny, doesn't connect with guests and talks so fast that it is hard understand a lot of what he is saying. His try at the Marrige Game, which is usually one of the best shows, was a complete flop. It was like it was his 1st time to ever hear of the show.

- Checkin and boarding were like it was the 1st time a RCI ship had left this port, pretty much mass confusion.

- They had a supposely 1 hour tee shirt sale ($10.00 each, big deal) that nearly caused a riot with people shoving and grabbing. As it turned out the sale lasted all the rest of the day. Very poor thinking and planning.

Good:- As usual food was very good, Chops Grille was excellent, both food and service, and all of the food service staff were excellent.

-All ship staff were friendly and helpful as usual.

- Good ports except for Belize (great for snorkeling and diving) otherwise not much worth seeing.

We truly had an amazing experience on the ship - entire staff were friendly and helpful, food was fabulous in it's presentation and taste, accommodations were clean and comfortable.  Unfortunately our journey ended in extremely sad news with the loss of my Mom.  The staff went far beyond in giving us assistance, arranging for calls to home and providing us comfort at a very difficult time.  We will never forget their kindness and their compassion.  We cannot say enough . . .

Will we cruise again with Royal Caribbean?  You bet !  We already have one booked with our family in January.

We found the ship very tired, had visible signs of aging all over. The shows were sub par for this cruse line and boring.

Now the good news the service was excellent and the food was fantastic.

I sailed with RC years ago and had the best experience. I looked forward to a repeat performance and was appalled by the substandard treatment we received. A friend fell in the dining room and the staff just stood and either watched or kept working-no help was offered. On a formal dress night in the dining room, my spinach was full of sand and sent back to the kitchen to be replaced by broccoli as the chef discovered that the spinach was defintely all sandy. Several times I requested items from different staff (easy requests) but the staff appeared to be put out by my requests (i.e. my husband and I wanted to eat alone for breakfast and were brusquely informed to sit in the chair until we could be accommodated. We waited 5-10 minutes and then were seated at a dirty table with stains and hair on the tablecloth.). At breakfast one morning in the dining room, we were not treated to coffee refills or the bakery tray in 45 minutes. Finally, we found our server and made these requests. People seated after us at another table, received their food and finished their food before ours came. These were just a few of our experiences. Many of the staff were great but it seems that a lot of them could use a course in how to treat passengers and make their experience a positive one.

This was FANTASTIC! The ship was very clean. The staff went out of their way to accomadate us. We would love to take this cruise again and highly recommend it to everyone!

The state rooms were nice and clean. The service and food in the dining hall was great. Our cabin stewart was great but... If you are a smoker don't sail with Royal Carribean. There is only a small area by the pool to smoke and it is always packed like a sardine can. One bar (besides the casino) and you can never get a seat it is over crowded while other non skmoking bars were half full. Also, there is a service charge on everything, drinks from the bars, drinks and wine from the dining room even on bottled water in the in room refrigerator ($4.25 for a liter and 1.00 service charge). In addition, if you are a non Europeon traveler they take your passport for the duration of the trip. Over all I have had much better experiences on Carnival an every other line I have sailed on.

GOOD LAYOUT, GOOD DECOR, GREAT RESTAURANTS/FOOD, GREAT STAFF, NICE SHOWS, ENOUGH ACTIVITIES TO KEEP ONE BUSY. NICE STATEROOMS, COULD USE A LITTLE UPDATING. LIKED IT, OVERALL.

WOULD BOOK IT AGAIN.

A great cruise. Lets get the one negative out of the way - everything is expensive, like every other cruise on the planet, as in a $9 for a house wine at dinner. But the great things way outweigh it. Beautiful ship, impeccable maintenance, large rooms, fabulous staff, inspired excursions, wonderful itinerary, great food, and cool night life and shows. I would certainly sail RC again.