Shame on you Royal Caribbean

Item: Navigator of the Seas
Rating: 1
Author: frenchieheart

Navigator of the Seas Cruise Review to Caribbean - Southern

frenchieheart

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 8

Helpful Votes: 232

Overall rating:

1 out of 5

Verified Review

9 Night Southern Caribbean (Miami Roundtrip)

Sail date: March 03, 2017

Ship: Navigator of the Seas

Cabin type: Inside

Cabin number: 8563

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We started cruising in 1990 and have done 27 of them and this was the Worse cruise ever-worse check-in process, worse quality of food, worse entertainment, and by far, the worse disembarkation process ever. Quality of food was not good in the main dining room and then they bugged us everywhere we were on the ship to buy into their dining packages. So they lower the quality so they can make you pay more to get the quality that you should have gotten for what you originally paid for. Long lines on check-in day with long waits and no place to sit. The Ice show was good, the stage shows were OK, the rest of the nights entertainment were comedians with the first one pretty good but they got progressively worse until the last night where people were parading out of the theater because he was so bad. Debarkation was a disaster-they told us to meet in the main dining room at 7:45 AM for an 8:00 AM departure. When we got off the elevator on the 4th floor to go to the dining room, we could go no further. people were all jammed up and we stood there in front of the elevators for half an hour with no ship staff around to give direction. When we finally got into the dining room, no one was sitting. There was a long line parading through the entire dining room like a herd of cattle and after an hour and a half of standing and being paraded around we were finally off the ship. SHAME ON YOU ROYAL CARIBBEAN.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

DON'T DO IT-TERRIBLE CRUISE

Thumbs up

Ports of call

Miami, Florida

5 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

Willemstad, Curacao

5 out of 5

Oranjestad, Aruba

5 out of 5

Kralendijk, Bonaire

3 out of 5

9 Comments

PoseidonCruise 7 years ago

that's called cruising

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henchenc 7 years ago

some people you just can't impress!

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Lor610 7 years ago

Agree with all you said, esp disembarking. Was actually kind of scary.

Thumbs Up 1

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Travelgirl27 7 years ago

I agree with you...we were in the same cruise. What a mess and poor quality food. The escargot, lobster, prime rib and filets were not the same quality they use to be. The people walking around were SO annoying...they need to stop that. We are trying Celebrity Reflection next year. I get they are owned by RC, but I know people that have been on it and they say the quality and variety is still there.

Thumbs Up 2

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tigertoc 7 years ago

61 cruises. Always find good thing about cruising.

Thumbs Up 6

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exnasm68 7 years ago

We were on the 9-day cruise and had both prime rib and lobster.

Thumbs Up 5

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Donnam71851203 7 years ago

We noticed they made cuts in the dining room also. I love the prime rib but it was not even offered on our last RC cruise. Guess I'll try Princess and see if they've taken it off the menu too.

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exnasm68 7 years ago

Boy oh boy, somebody got up on the wrong side of the bed this morning. We were on the Navigator of the Seas last month and had a wonderful cruise, with RCI meeting all of our expectations. I will agree that the disembarkation was extremely unorganized, but that amounted to less than 1% of my cruise experience, hardly enough to make this the worst (not worse) cruise ever.

Thumbs Up 11

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rendezvoussam 7 years ago

I'm totally agree with you. My first cruise was back in 2000 since then I have done numerous cruises but each time the quality and standard of services decline compared to the previous ones. Unfortunately it's happening is across the whole cruise industry. It's the new business strategy, reduce service staff and keep the headline price low to attract more new cruisers then sell the various money grabbing packages once on board.

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