Worst Cruise Ever
Navigator of the Seas Cruise Review to Caribbean - Western
7 Night Western Caribbean (Galveston Roundtrip)
Sail date: August 02, 2015
Ship: Navigator of the Seas
Cabin type: Inside
Traveled as: Large Group
Reviewed: 8 years ago
Review summary
I have cruised many times and normally my family cruises with Carnival, however, Royal Caribbean is just one of those boats you see from the balcony of yours and think, "Whats that boat? I want to get on there!" Boy, was I wrong! I moved to Seattle last year, and we have had this family vacation planned for over 8 months. I flew all the way down from Seattle for a family vacation that turned out to be a complete disaster.
I was extremely EXTREMELY disappointed with Royal Caribbean and the Navigator of the Seas boat. The food tasted like complete CRAP. EVERY. SINGLE. NIGHT. The ONLY good food was at Sabor the Mexican restaurant. I wish I hadn't only just discovered that the last night because we would have eaten there every day. Room service was equally HORRIBLE. They got our order wrong EVERY SINGLE TIME, (if we even got our food at all), and when we called to ask about it, the manager on duty was again, extremely rude.
The staff on the ship, especially in the casino were EXTREMELY RUDE. I was appalled at the low level of customer service and manners that this crew and its members had, no respect for any of the guests whatsoever.
We had a leak in our cabin that made the entire floor between our bathroom door and desk soaking wet. I called it in twice and nobody ever came by to fix it. So we were walking on wet, stinky carpet for the last 4 days and the dripping was very obnoxious and hard to drown out at night when we wanted to go to sleep.
The photographers on board were horrible. Crappy backgrounds, if you can even call them that, for the pictures and there was a caution sign in the back of one of my pictures. Idiots.
Extreme lack of anything to do on the ship ever. Not a lot of shows, one of the few shows that was scheduled was cancelled. Boring shows, if and when there were any. And "at sea" days there was nothing scheduled to keep the guests occupied. It was horrifically boring.
I will say the ONLY good people I encountered on this trip were: my stateroom attendant Golda (she was fabulous), Horace and Anjelica at the Casino bar, Marlon in the Metropolis and Star Lounge areas and our dinner servers Joaquim and his assistant Joseph. These handful of people were FABULOUS. They in fact, were the only thing I enjoyed about this family vacation.
I will never cruise with Royal Caribbean again.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Coxen Hole, Roatan, Bay Islands, Honduras
17 Comments
newtraveler 8 years ago
stephaniej65 8 years ago
cgm70970 8 years ago
skyerider 8 years ago
windonna 8 years ago
skyerider 8 years ago
CrusinTim 8 years ago
It's a SHIP...not a BOAT!!!!!!
WorthFlorida 8 years ago
Many RC chefs are European born and trained in Europe. Their style of cooking is different and not American. I find it interesting to dine and part of the cruise experience. For those who do not care for this style there is always Johnny Rockets and the wind jammer. RC is my first choice And I would never cruise on Carnival.
goodwrench3 8 years ago
Cruisefamily18 8 years ago
cali17 8 years ago
marcalmichael 8 years ago
Vitale1958 8 years ago
Fapt 8 years ago
DK1952 8 years ago
akronad 8 years ago
geronimo 8 years ago