Service Outstanding, Royal Caribbean and food.. not so much.

Navigator of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Galveston Roundtrip)
Sail Date: November 30, 2014
Ship: Navigator of the Seas
Cabin Type: Oceanview
Cabin Number: 3554
Traveled As: Couple
Reviewed: 2 years ago

The service of the staff was absolutely outstanding.  I had no complaints.. well one person was a little eh, but she didn't get extra tip and I'll leave it at that.  The way that RCI does their billing is horrible.  I was led to believe since I booked through a travel agent that I was receiving an onboard credit from RCI and the travel agent and they "stated" that was not the case.  Also the onboard credit amount is misleading because the price they put on the web sites includes port charges which are NOT included in the calculation of the onboard credit.  and the whole 50% off the second person is not true, they just add it to the total of the first person.  The food is meh.... it seems and I heard this from other sources, that the cruise lines (RCI included) are moving to the passenger pay service for their more upscale lines and it seems that they are reducing the quality of the food that you pay for when you pay for your cruise.  The food we had previously on RCI was phenomenal.   So all in all, if you want all inclusive, stick with a resort, you'll get more bang for your buck, alcohol, food and gratuities wise (yeah they don't usually add on extra for gratuities at all inclusive resorts). 

Food and Dining

1 out of 5
Windjammer food is the same every day. They want you to pay to go to Chops and Izumi and the others.

Onboard Activities

3 out of 5
Too bad the fun ones were all pay as you go

Entertainment

3 out of 5

Service and Staff

5 out of 5
Phenomenal... Tanoe is a GREAT stateroom attendant. The bartenders were all great.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
it was tight for three people, but we made it work. There was only a chair, not a fold out sofa.
3 out of 5
Confusion about the parking, but other than that, ok
3 out of 5
Private excursion at Club Natale was awesome.. town was a little intimidating.
3 out of 5
3 out of 5
Little bit of misdirection on the fact we wanted a SANDY beach and ended up on the reef
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