Navigator of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Votes

3 out of 5

Service Outstanding, Royal Caribbean and food.. not so much.

Sail Date: November 30, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Oceanview

The service of the staff was absolutely outstanding.  I had no complaints.. well one person was a little eh, but she didn't get extra tip and I'll leave it at that.  The way that RCI does their billing is horrible.  I was led to believe since I booked through a travel agent that I was receiving an onboard credit from RCI and the travel agent and they "stated" that was not the case.  Also the onboard credit amount is misleading because the price they put on the web sites includes port charges which are NOT included in the calculation of the onboard credit.  and the whole 50% off the second person is not true, they just add it to the total of the first person.  The food is meh.... it seems and I heard this from other sources, that the cruise lines (RCI included) are moving to the passenger pay service for their more upscale lines and it seems that they are reducing the quality of the food that you pay for when you pay for your cruise.  The food we had previously on RCI was phenomenal.   So all in all, if you want all inclusive, stick with a resort, you'll get more bang for your buck, alcohol, food and gratuities wise (yeah they don't usually add on extra for gratuities at all inclusive resorts). 

Ship Quality
Food and Dining
Windjammer food is the same every day. They want you to pay to go to Chops and Izumi and the others.
Service and Staff
Phenomenal... Tanoe is a GREAT stateroom attendant. The bartenders were all great.
Onboard Activities
Too bad the fun ones were all pay as you go
Destinations and Excursions
Just a little frustrating with the wait times on ours, especially for the price... really wasn't worth the amount we paid.
Cabin / Stateroom
it was tight for three people, but we made it work. There was only a chair, not a fold out sofa.
Galveston, Texas
Confusion about the parking, but other than that, ok
Coxen Hole, Roatan, Bay Islands, Honduras
Private excursion at Club Natale was awesome.. town was a little intimidating.
Belize City, Belize
Cozumel, Mexico
Little bit of misdirection on the fact we wanted a SANDY beach and ended up on the reef

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