Disappointed

Navigator of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Galveston Roundtrip)
Sail Date: August 24, 2014
Ship: Navigator of the Seas
Cabin Type: Inside
Cabin Number: 7611
Traveled As: Family (older children)
Reviewed: 2 years ago

I could not understand any of the announcements that were given on the ship.  Most people running the ship had very poor English communication skills.  I had a one situation that cost me additional money, due to poor communication. I burned myself on a heat lamp in the main dining room, and tried to get burn gel or burn ointment from a first-aid kit and there was nothing for burns in the first-aid cabinet, so I went to medical and was told they had nothing for burns and was never questioned about the incident, again the guy spoke very broken English.  I was disappointed there were so many things on the ship that were at an additional cost.  I provided a credit card for additional charges, which was supposed to be taken out the last day of the cruise, but some of the charges were pre-authorized, so over a hundred dollars in pre-authorized charges was tied up for a week after the cruise.  The ship departed Galveston 3-1/2 hours late.  On another note...the ship was very nice, and the room attendants were very accommodating.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5
Costly

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5
5 out of 5
Great tour of the island with Seagrape.
3 out of 5
Enjoyed the cave tubing, but long trip to and from the excursion.
3 out of 5
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