NIGHT MARE FROM START TO FINISH AND AFTER !!

MSC Virtuosa Cruise Review to Europe - Northern Europe

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 12

Overall rating:

2.5 out of 5
MSC Virtuosa

7 Night Norwegian Fjords (Southampton Roundtrip)

Sail date: May 12, 2023

Ship: MSC Virtuosa

Cabin type: Inside

Cabin number: 10159

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Don’t really know where to start ? Ship very overcrowded. Buffet like a cattle market , could never get a seat anywhere after evening meal in bars , drinks package a waste of time unless you have premium , food not the best. Not enough staff to cope with the crowds. Hidden costs everywhere, was supposed to disembark at 7.30 as we where aurea experience but was given wrong number to attach to suitcase and by time we realised was too late as cases had been took so was almost last to get off. Staff who where getting off where in same que as us and where mostly given priority. Got home and day after checked bank to see I’ve been overcharged on final bill by over £200. Worst holiday experience of my life. DO NOT CRUISE WITH THESE. YOU WILL REGRET IT !!

Embarkation

1 out of 5
Slow

Ship experiences

Food and Dining

1 out of 5
Like a cattle market

Onboard Activities

1 out of 5

Entertainment

1 out of 5
Some good some bad

Children's Programs

1 out of 5

Service and Staff

3 out of 5
Staff work very hard but not enough of them

Ship Quality

1 out of 5
Main areas clean. Buffet resturant was not

Cabin / Stateroom

2 out of 5
Comfortable. Small bathroom. All kept very clean

Ship tip

Don’t

Ports of call

Southampton (London), England

1 out of 5

Haugesund

4 out of 5

Flaam, Norway

5 out of 5

Kristiansand, Norway

5 out of 5

Disembarkation

5 out of 5
Again slow. Very slow.
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