Decision making cruise

MSC Virtuosa Cruise Review

shawnic

Contributor Level: Third Mate

27 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 39

Overall rating:

3.2 out of 5

3 Night Western Europe Getaway (Southampton Roundtrip)

Sail date: September 24, 2022

Ship: MSC Virtuosa

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Not enough staff, too many 'extras' which required payment. Photo shop ripped us off and we lost 2 photos we'd paid for. First MSC cruise will definitely be my last.

Embarkation

1 out of 5

Having to 'activate' cruise cards was a farce, no organisation or explanation. Never had to do this on any other line.

Ship experiences

Food and Dining

2 out of 5

Food was OK. However it was nigh on impossible to get a drink in the buffet due to lack of staff. Using your drinks package was a joke as the queues at the bars you could use were horrendous.

Onboard Activities

4 out of 5

Activities were OK but the venues were not big enough for the amount of people who wanted to take part.

Entertainment

4 out of 5

Can't fault the Ents staff, they did a great job and redeemed to cruise for us.

Service and Staff

1 out of 5

There are not enough crew to service the amount of passengers.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Don't, so many let downs on this cruise which are being repeated experiences for someone we know on there on the current cruise months later.

Thumbs up

Ports of call

Cherbourg, France

3 out of 5

Zeebrugge (Bruges), Belgium

4 out of 5

Disembarkation

3 out of 5

7 Comments

Other reviews of this sailing

worst service I've had on MSC