If you have a family do not book MSC Cruises!!! They will split your family.
MSC Splendida Cruise Review to Europe - Eastern Mediterranean
9 Night Eastern Mediterranean (Istanbul Roundtrip)
Sail date: May 23, 2023
Ship: MSC Splendida
Cabin type: Inside
Cabin number: 8020
Traveled as: Family (young children)
Reviewed: 11 months ago
Review summary
If you have a family do not book MSC Cruises!!! They will split your family. That's what they did we us. We book 2 rooms with 6 months in advance, one in front of the other. 2 weeks before the departure we learned that they changed one of the rooms to 3 decks above. We called and emailed many times before the trip, but nothing helped. They claimed they couldn't do anything and we should try to sort it out when we embark. In the ship, we got the same unsympathetic treatment: the ship was full and there was nothing they could do. After 2 days insisting they advise us to find someone that would be willing to change room with us (?!?!?!?!). Worst of all, we talked with one of the room cleaning supervisor, and he claimed that it was a lie and there were still rooms available. So this is how we spent our vacations: walking 200m and 3 stairs many times a day to see each other and the kids must sleep separately. Their Kids Club is probably one of the worst we ever seen. They bring the kids to the theater to make (paid) photos and watch series and call this an activity. They serve only junk food (fries, nuggets and spaghetti) for all meals. Their claimed Basketball basket doesn't exist. Their disinfectant dispenser doesn't work and their swimming pool is freezing cold so that half of the ship was sick in the last days (we also got sick). So, if you have a family, don't want to be split, don't want to get sick and want a healthy Kids Club: DO NOT BOOK MSC.Embarkation
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Do not go