Interesting cruise

Item: MSC Seaside
Rating: 4.1
Author: bchamby66

MSC Seaside Cruise Review to Caribbean - Bahamas

bchamby66

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 20

Overall rating:

4.1 out of 5

Verified Review

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: June 18, 2023

Ship: MSC Seaside

Cabin number: 9241

Traveled as: Couple

Reviewed: 10 months ago

Review summary

This was one of our least favored cruises we have been on from the booking experience through the cruise. Very disappointed as we were celebrating our 48th wedding anniversary.

Embarkation

5 out of 5

No delays getting on board

Ship experiences

Food and Dining

3 out of 5

Confusing. Didn't understand what was available. Booked a specialty dining package. Couldn't reserve a time until we were on board. Waited in line for a regular dining and found out we couldn't eat there because we had an "anytime dining". Anytime dining wasn't available at that dining location. All was very confusing. Drink package wasn't included with the specialty dining at the Butchers Cut. Also it didn't include food from their regular menu. They had a special select group of food you could order from. Not worth the extra cost and I couldn't see that it saved us the 10%+ it indicated by buying the package before the cruise.

Onboard Activities

3 out of 5

Thermal Spa, did trivia games.

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Ship was clean and well maintained. Challenging to get the specialty restaurants.

Cabin / Stateroom

4 out of 5

Card would not work when we went to the cabin. Had to wait in line at customer service to resolve the problem. Balcony was nice and roomy. The cabin space and bathroom was smaller than expected for a suite. We have been on other cruise ships in a balcony room with more space.

Ship tip

App and internet check-in is terrible. We never did get the internet to work which we paid for in advance. I am an IT professional of 20+ years. Very little instructions or details on how to use or access information on the app. Just a bad experience overall.

Thumbs up