would not travel on MSC cruise ship again. food, entertainment and excursions were disappointing.
Embarkation
3 out of 5
why not connect our credit card and cruise card at embarkation instead of waiting in another line at kiosk.
Ship experiences
Food and Dining
1 out of 5
no healthy options. It was like eating at a kid's buffet everyday. hot dogs, fast food restaurant burgers and pizza should not be staple everyday. every day exact same options. where is the grilled fish, vegetarian options. the overcooked fish pieces in sauce wasn't appealing at all. plus the buffet rooms way too small and poor layout. the room should cater to large groups. felt like herded cattle during meals. I heard on other MSC ships that gelato was free. provide free soft serve at pools instead of gelato. soft serve should not be served, let the kids get their own. the nights of dessert being served is silly. let people get what they want.
Onboard Activities
2 out of 5
didn't find anything I wanted to do during the day. have some activities in areas other than deck 16 pool. it was too loud. have karaokke during evening, not just late night, when I was asleep. gym was tiny and not well equipped. offer only spinning and ab classes. where is the yoga? interval training? add a lot more classes. where was the walking/jogging track- only ship I have been on without track. I wanted kettle bells and much, much larger. so silly to make everyone wait in line for wristband before slides. so silly and another line to wait in. provide option to get wristband at check in.
Entertainment
2 out of 5
I like the shows, but they were all the same. could not tell the difference between any of the show's theme. have one of those shows, then include, comedy, magic show, etc. there was no variety, once you say one of the shows, no need to go to the others. The movie options on deck 16 would have been great if the movie was watchable. but the vido was horrible, there was a large blacked out line throughout the movie. was it a pirated version? not watchable.
Children's Programs
2 out of 5
teen club was tiny and had such few activities. no one was there to get the kids involved. hwy were there the wrong aged kid in the rooms. it was a joke- the room should be 4 times the size with activities.
Service and Staff
4 out of 5
everyone on the staff was wonderful. always smiling and helpful.
Ship Quality
3 out of 5
needed more vacuuming throughout ship. otherwise fine.
Cabin / Stateroom
4 out of 5
rooms are the smallest I have ever stayed in. smaller than carnival, RC, princess and others. beds were super small. should provide hair conditioner. shampoo was horrible - worst shampoo i have ever used.
Ship tip
don't book excursions through the ship. horrible process.
did an excursion to balmoral island. terrible process. why make everyone sit in theater for an hour to hand out color stickers. just give the colors out with the tickets and let everyone meet group at the port. such a mess. felt like herded cattle. took so long to get through process.
That's too bad to spend so much money and spend a week of your life to only have complaints. I hope your normal life is joyful....I prefer servers for kid's I've cream and adult's dessert. Otherwise it can get yucky pretty fast.
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