Nice boat. food and service terrible.

MSC Seaside Cruise Review to Caribbean

mike7041

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 24

Overall rating:

3 out of 5

14 Night Caribbean And Antilles (Miami Roundtrip)

Sail date: April 20, 2019

Ship: MSC Seaside

Cabin type: Balcony

Cabin number: 14256

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

This was by far the worst cruise company we have travelled with for quality of service and food. It is a party boat ok if this is what you want not good for relaxing Great boat if you have small children

Embarkation

3 out of 5

Embarkation was easy

Ship experiences

Food and Dining

1 out of 5

Buffet was the same food for the 14 nights. It was ok but nothing to write home about The main restaurant food was also repeated after first week it was tasteless and cold most evenings the deserts were served after sitting on the side for up to 20minutes some evenings the ice cream had melted service some days was ok others it was very slow this changed after we had complained one evening we had our deserts put on the table ice cream melted plates were covered in sauce from the main we refused to eat in thenmain restaurant again Speciality restaurant was a different story these were very good service fantastic as was the food a pity you had to spend $170 and evening to get the service and quality you would expect as normal

Onboard Activities

2 out of 5

Entertainment

4 out of 5

The theatre shows were good albeit the same acts would repeat the same things regardless of the theme

Children's Programs

No children

Service and Staff

2 out of 5

Cabin staff were great room always tidy as were the staff in the speciality restaurant the rest of the staff in bars and restaurants you would struggle to get a smile they were moaning that they were under staffed it could take over 30 minutes to get a drink at the bars

Ship Quality

5 out of 5

Yes

Cabin / Stateroom

3 out of 5

The room was a balcony room it was quite a small sized room. The bed was ok slept in better on other cruise companies The wardrobe was not big enough for 3 people it was kept clean.