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MSC Seaside Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 23

Overall rating:

4.6 out of 5
Verified Review
MSC Seaside

7 Night Western Caribbean (Miami Roundtrip)

Sail date: October 06, 2018

Ship: MSC Seaside

Cabin number: 14025

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We bought the wi-fi in advance - it did not work. Trying to get that refunded. On board customer service is slightly helpful, but nothing they said they could do! I paid for 3 gig of data and was online for 3 minutes. It made my phone go haywire and I could not use it. Very disappointing watching other guests using it!!!!

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5
The bartenders at the marketplace buffet were on the rude side! All other waitstaff and bar staff were wonderfull!!

Onboard Activities

3 out of 5

Entertainment

Children's Programs

Service and Staff

5 out of 5
Our cabin steward Percy was above and beyond the limits of wonderful customer service! Baptista the bartender in the Aurea bar was the same caliber of service EXCELLENT in every way, to every passenger at the bar! Dawe was our awesome waiter in the Seashore dining room, his assistant Atish was awesome too!!!

Ship Quality

5 out of 5
Always clean - always looking good. Layout was good once you got orientated with the locations and elevators.

Cabin / Stateroom

5 out of 5

Ship tip

Be prepared to stand in line for many things. Bartenders can only make so many drinks at a time. Only 1 or 2 people can get through the check out and off ship at shore stops. Get the deluxe drink package - it is worth every penny!

Ports of call

Miami, Florida

4 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman Did not visit port

The main stop we wanted to see - not able to go ashore - should have been compensated for this - we had the trip insurance.

Cozumel, Mexico

4 out of 5

Nassau, Bahamas

5 out of 5

Disembarkation

4 out of 5
European or American there are rude people everywhere, cutting in line fighting about cutting in line. That was the worst 20 min and it was only 20 min to get off the ship!
Was this review helpful? 23

3 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

sprost    6 years ago

WiFi was very frustrating but I assume it was because we were in the ocean 🚢

Yashu    6 years ago

Sorry that your Internet package didn't work out for you but glad to hear that you had a great time and most the staff were polite. It doesn't surprise me about the people cutting in line for disembarkation time, it does suck that they do that considering how fast it is to get off, but unfortunately some people are just impatient and couldn't care at all who they upset just so they can save a minute or two to get no where fast.

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