We had a wonderful 7-day cruise on the MSC Seascape. Overall, the ship was exceptionally clean and well-maintained. All service providers (dining, bar, room, guest, etc.) were exceptionally polite and friendly. And there was plenty of staff to meet our needs each day. We may consider a longer trip in the future.
Embarkation
5 out of 5
Check-in was comfortable.
Ship experiences
Food and Dining
2 out of 5
The food served on the buffet was consistently lukewarm or cold. We requested if they could heat our plates, but the staff informed us that they didn't have a microwave available. The food on the buffet was always lukewarm and cold. We asked if they could heat our plates but were told they had no microwave. The drink package is a must.
Onboard Activities
4 out of 5
We made the most of the swimming pools and whirlpools during our vacation. By leaving for excursions later than usual, we were able to enjoy some private time using both.
Entertainment
5 out of 5
The entertainment (shows) - The spacious and comfortable venues provided an enjoyable experience.
Children's Programs
No kids accompanied us on our honeymoon.
Service and Staff
4 out of 5
I would rate this question with five stars, but MSC didn't acknowledge that we picked them for our honeymoon, despite the excellent staff. Special thank you to: Ritesh Sookun, Jayson Herrera, Ashvina John, and Yasa Parmuiartana.
Ship Quality
5 out of 5
All areas were beautiful. The ships layout resembles the cruise we took with Carnival.
Cabin / Stateroom
5 out of 5
Five stars, except that no one on the ship acknowledged our honeymoon. A simple card would have been lovely. I wish I had the full name, but Randy (room 13026) treated us like royalty.
Ship tip
Get the drink package and be careful not to wear yourself out trying to attend all the activities.
Glad to hear you enjoyed. Seems like the food is always an issue with MSC. If they could just figure out how to bring it up to average I feel like they could be a disruptive force in North America.
Glad you had a good honeymoon. You could have preordered a special celebration package cake,drink etc for your special occasion online and the staff would have known prior to your arrival. Thanks for your review.
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