Terrible cruise experience

Item: MSC Seashore
Rating: 2.5
Author: denisebcunha

MSC Seashore Cruise Review to Caribbean - Bahamas

denisebcunha

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 7

Overall rating:

2.5 out of 5

Verified Review

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: January 28, 2024

Ship: MSC Seashore

Cabin type: Inside

Cabin number: GUA

Traveled as: Family (older children)

Reviewed: 4 months ago

Review summary

This was our second cruise with MSC. We had a terrible experience (and totally different from the first time). It seemed a totally different company. Crew was not trained to serve customers. They seemed very unhappy and were not courteous at all with us, especially the servers from buffet to bars and specially at the restaurant. Overall crew seemed very unhappy, and they were always rude when asked questions.

Embarkation

4 out of 5

Embarkation was good

Ship experiences

Food and Dining

2 out of 5

The servers were very rude and did not do their job of serving well. For example, for our drinks' server, we had to keep asking for water all the time, every night.

Onboard Activities

1 out of 5

Very poor. The day we could not stop to Ocean Cay until 3pm there was no entertainment by the pool.

Entertainment

3 out of 5

They were okay, but seemed they were doing their minimum.

Service and Staff

1 out of 5

Waiters were terrible all over - from restaurants to bars and buffet,

Ship Quality

2 out of 5

Not very well maintained. Common bathrooms were always smelly.