We have cruises MSC 8 times. Two have been in balcony cabins. Six have been Yacht Club. The service on those two cruises was the worse ever. I think there should be a closer line between the two.
Embarkation
5 out of 5
Yacht Club treatment is unique. From the time you arrive at the tent at the dock. A butler meets you and takes your carryon luggage. There’s no waiting.
Ship experiences
Food and Dining
4 out of 5
No need for any beverage package. I do think a shot of Remy XO for $27 was excessive.
Onboard Activities
5 out of 5
The only one we did was coming down the shoot.
Entertainment
3 out of 5
On previous MSC cruises our seating was reserved. We were escorted by a butler to the theater where our seats were prime and had been roped off. That was not the case on the Seashore.
Service and Staff
5 out of 5
Again we were Yacht Club Guests. For 14 days not just our butler (Sudi) but all catered to our needs. We requested the same waiter every night. Joseph learned us quickly and it made our dining experience special.
Ship Quality
5 out of 5
One word Gorgeous!
Cabin / Stateroom
5 out of 5
Great location. Of course all Yacht cabins are forward. So that’s to be expected.
Ship tip
If at all possible book the Yacht Club experience. I would think better pricing would be close to sailing. The cabin next to us was available both weeks. MSC is losing money and I don’t think they care. There has been a major turnover of booking agents within MSC. Our previous Agent was let go due to COVID. The new Agents are either pressure or don’t care. The one we booked with (Christopher B) close to sailing never returned our calls.
We flew in the day of sailing on Southwest. We arrived at FLL around 12:00 and used UBER to get to the ship. No excursion. We did stay in Miami one day upon our return.
Thanks for your review. We booked a May 7, 2023 MSC cruise, Yacht Club suite, back in June directly with MSC. I have received 2 e-mails and 1 telephone call from our agent. Not to mention the usual pre-cruise e-mails from MSC. Sorry you were not as fortunate.
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